A customer came to the shop for a leather wrap. I showed him the skins I had in stock and he made his choice picking a Burgundy Gator. I said $100, he said no problem.
I did the work, called him and let him know he could come pick it up. When he gets to the shop he tells me that some other guy he knows will do it for $60 so that's all he'll pay me. I tell him that the next time he needs a leather wrap he can go to the other guy and pay him the $60 but the price for the work I did is still $100 and that, if he wanted his stick back, he'll pay the price that we both agreed on.
After much profanity on his part he paid the $100 left with his stick and has been bad mouthing me to anyone who will listen to him. The way I see it; Good riddance to bad rubbish. Sticks and Stones and all that stuff.
The only time I would ask for a Deposit is when I was making a cue. $100 for a cue that's under $500, and half the price of the cue for a cue that's over $500. Now I ask for "Cash up Front" for all repair work, where it used to be pay when you pick it up. One bad apple spoils it for everyone.
Some of my customers are taking offence but only the ones that would be trying to haggle a better price on the work anyway so as far as I see it, it's no big deal. The regulars don't seem to have a problem.
So I ask, how do you guy's run your shop?
Pay me now or Pay me later?
Paul
I did the work, called him and let him know he could come pick it up. When he gets to the shop he tells me that some other guy he knows will do it for $60 so that's all he'll pay me. I tell him that the next time he needs a leather wrap he can go to the other guy and pay him the $60 but the price for the work I did is still $100 and that, if he wanted his stick back, he'll pay the price that we both agreed on.
After much profanity on his part he paid the $100 left with his stick and has been bad mouthing me to anyone who will listen to him. The way I see it; Good riddance to bad rubbish. Sticks and Stones and all that stuff.
The only time I would ask for a Deposit is when I was making a cue. $100 for a cue that's under $500, and half the price of the cue for a cue that's over $500. Now I ask for "Cash up Front" for all repair work, where it used to be pay when you pick it up. One bad apple spoils it for everyone.
Some of my customers are taking offence but only the ones that would be trying to haggle a better price on the work anyway so as far as I see it, it's no big deal. The regulars don't seem to have a problem.
So I ask, how do you guy's run your shop?
Pay me now or Pay me later?
Paul