Recent speed issues

CreeDo:

When you say a timeout, do you mean there's a significant period of time before the page finally displays? Or the page NEVER displays and instead gives you an error that the server didn't respond / page not found?

I'm not sure the cookie incident is related to this, as like you said, this was in the past and preceded my involvement (i.e. methinks Mike ironed that one out -- might've been db/content-related, I don't know). Thanks for sharing that, though -- if you encounter that again, let us know.

I do know this, though -- if you start a post reply, get side-tracked (for a significant period of time), and then come back to your reply to finish it, only to encounter an expired cookie or a timeout -- is NORMAL on a cookie-based website. That's a function on the expiry time on the cookie itself, and in the case of replying to posts on forums (which is a dynamic entity), those cookies (and the TCP session associated with it) are usually short-lived. This happens on shopping carts on websites as well -- it's normal for these (the cookies and the TCP session) to expire in a short amount of time, both for security reasons, as well not holding resources up on the server (i.e. the TCP session itself). What I typically do, just before I walk away on my "sidetrack" -- is to copy the text I typed to the clipboard (press [Ctrl] [A] to select all, and then [Ctrl] [C] to copy it to the clipboard). Then, when I come back to it, I know I'm going to have an expired session, so I just press the [Back] button on the browser, refresh the thread, re-respond to that post I was previously responding to, and press [Ctrl] [V] to paste what's on the clipboard back into the reply text field. I can then finish it from there.

I'll try and see if I can duplicate what you encountered, by replying in a couple threads. I'll also PM a couple folks, just to see if I can exercise it from that point as well.

Thanks for sharing this!
-Sean

Sean, if there are touch points within the software where delay occurs and it's not truly random, would that not imply that it's a database/vBulletin issue?
 
Sean, if there are touch points within the software where delay occurs and it's not truly random, would that not imply that it's a database/vBulletin issue?

If there are touch points within the software where these delays occur, and it can be pinpointed where these touch points are, absolutely.

Check your email, btw. Just sent something related to a feature I'd like the Turnkey guys to enable for us.

-Sean
 
Thanks for looking into it sean... yeah, if I ever got lazy about ctrl+C-ing all my posts... recent events on AZ has cured me of that habit. I now have a 100% consistent PrePost Routine ;)

Timeout = standard browser error page. "The webpage has expired" Error 7 (net::ERR_TIMED_OUT): The operation timed out.

I am coming to realize it's probably nothing to do with my personal posting habits. I can't reliably reproduce it. I thought I just "induced" one a second ago by middle clicking a dozen links rapidly. I got the timeout so I could copy/paste that error message.

BUT, it turns out this post then timed out... twice in a row... and when I went to refresh another page (like I wanted to help forum remember that I'm still logged in) that page also timed out.

So it seems like the server's somehow overloaded, and anything I do (new post, user CP, view post) will timeout.

Or maybe I actually caused it by opening too many links at once. Maybe the server isn't amused with me opening a dozen connections and has decided to ignore future requests (only from me) until some of these connections get closed or die off.

CreeDo:

Thank you for this! I have visibility into the server itself, btw, and I can confidently tell you it's not that the server is "overloaded" at all. In fact, this server is not even breathing heavy. (FYI, We're talking CPU and memory-usage stats south of 20% average, just so you know.)

By the way, I just worked [with another entity involved] to enable a networking feature that I believe will directly address any network congestion issues, and I'd like you to try your situation again, if you get a chance. See if you can reproduce that timeout for me.

So far, I haven't been able -- even before that networking feature enablement -- to reproduce any timeouts on my end (I'm slapping the net on a high-speed broadband connection), but obviously I'm interested in making sure my experiences are everyone's experiences.

Let me know!
-Sean
 
Did anyone here know that 10/100 ports do not support IEEE 802.3x link-level flow control in the SEND direction?

Sean knew that. That's horse@#($ing, son.

P.S. I submitted this lighting fast. I edited it on purpose. Still a little delayed, but nowhere like what it was.
 
Speed is fine. But...I am having problems closing out. It wil not x out. May not be your end. ? ? ?
 
Speed is fine. But...I am having problems closing out. It wil not x out. May not be your end. ? ? ?

Rick:

Sounds like a browser issue; like your browser is not acknowledging the fact you're clicking on the [X] in the window, or that it's trying to do something to clean-up before the window closes.

When this happens, take a look at the "disk drive activity" LED on your system. Do you see it chugging away? If so, it might be that your browser is configured to "Empty Temporary Internet Files" or something like that -- it's cleaning up, and you won't see the window disappear until the task is complete.

Just something to check.
-Sean
 
Rick:

Sounds like a browser issue; like your browser is not acknowledging the fact you're clicking on the [X] in the window, or that it's trying to do something to clean-up before the window closes.

When this happens, take a look at the "disk drive activity" LED on your system. Do you see it chugging away? If so, it might be that your browser is configured to "Empty Temporary Internet Files" or something like that -- it's cleaning up, and you won't see the window disappear until the task is complete.

Just something to check.
-Sean



Very slow here.
 
Very slow here.

Shayne:

I might've been in the middle of an extra configuration change (I'm going by the timestamp on your post, and it was right in the middle of when a change was made).

Can you let me know if you're still seeing the issue?
-Sean
 
for me its not consistent
it can happen changing threads
between posts ie when i want to reply
or changing forums
or between pms
 
Here's a little trick I learned when this forum software hangs. It doens't hang all the time, but when it does, it comes to a complete halt.

This only works in the posting window message block area. When you click the SUBMIT REPLY button after writing your post and it hangs, just click it again. In fact, as soon as it begins to hang, click that sucker twice. The post immediately proceeds to go through, no problem. :grin-square:
 
Here's a little trick I learned when this forum software hangs. It doens't hang all the time, but when it does, it comes to a complete halt.

This only works in the posting window message block area. When you click the SUBMIT REPLY button after writing your post and it hangs, just click it again. In fact, as soon as it begins to hang, click that sucker twice. The post immediately proceeds to go through, no problem. :grin-square:

Thanks, Lady!
 
Hey again SF. I decided to reproduce the timeout. I opened 29 new tabs, the first two timed out, the rest went through fine.

The links were
http://forums.azbilliards.com/showthread.php?t=199538
http://forums.azbilliards.com/showthread.php?t=101412

For fun I decide to open another thirty. First I clicked the link to go to page 3 of my listed posts (25 posts per page) and it timed out. Then I copy/pasted it to a new instance of chrome and it worked that time. Opened thirty more tabs and all opened fast and smooth.

So, I dunno if I can reproduce it at will and I guess it's nothing to do with being overloaded.

Can your overall load be fine, but you can get overloaded if multiple people try to access the same thread at the same time?

Are certain threads more likely to time out than others? Don't think that dog flies, because it happens all the time with user CP also.

PS: this reply timed out also.

PPS: twice. So I closed the original thirty tabs to see if it would time out again. If this gets through, then it worked, though who knows if it actually affected anything.
 
Here's a little trick I learned when this forum software hangs. It doens't hang all the time, but when it does, it comes to a complete halt.

This only works in the posting window message block area. When you click the SUBMIT REPLY button after writing your post and it hangs, just click it again. In fact, as soon as it begins to hang, click that sucker twice. The post immediately proceeds to go through, no problem. :grin-square:

Hmm... I'm wondering if that be roughly analogous to the time when you enter a darkened room with a -- unbeknownst to you -- burned-out light bulb, and you flick the switch on the wall to turn on the lights, but nothing happens. So you flick the switch again, and again, and nothing happens. Then finally you rapidly toggle the light switch back and forth -- click-click-click-click-click... Presumably trying to pump those electrons over the gap in the light bulb filament?

:p J/K! :D

Seriously, that's odd that'd work without double-posting, but hey, this is the world of computers and human-written software afterall.

-Sean
 
Hey again SF. I decided to reproduce the timeout. I opened 29 new tabs, the first two timed out, the rest went through fine.

The links were
http://forums.azbilliards.com/showthread.php?t=199538
http://forums.azbilliards.com/showthread.php?t=101412

For fun I decide to open another thirty. First I clicked the link to go to page 3 of my listed posts (25 posts per page) and it timed out. Then I copy/pasted it to a new instance of chrome and it worked that time. Opened thirty more tabs and all opened fast and smooth.

So, I dunno if I can reproduce it at will and I guess it's nothing to do with being overloaded.

Can your overall load be fine, but you can get overloaded if multiple people try to access the same thread at the same time?

Are certain threads more likely to time out than others? Don't think that dog flies, because it happens all the time with user CP also.

PS: this reply timed out also.

PPS: twice. So I closed the original thirty tabs to see if it would time out again. If this gets through, then it worked, though who knows if it actually affected anything.

Thanks CreeDo! That's odd, but again, we are chasing an elusive problem -- very inconsistent and intermittent.

30 tabs? Wow. That's a lot to ask of a single web browser instance, and, depending on the amount of system RAM and OS you're running, I'm surprised you're not suffering from your system swapping-out to disk.

Anyway, I'll try and see if I can reproduce. I'm out-of-town and onsite at a customer site as I write this, but I'll try and see if I can reproduce tonight at the hotel room.

Thanks for the reports, and keep 'em coming,
-Sean
 
Site seems to be reverting back to its old stall and hang situation for me. Has been running much better for the last several days but am having some issues with page loads today. Using Firefox (all along).
 
I actually haven't had many problems in the past, it was a little slow here and there but the last three day have been VERY buggy for me on this site alone. Mainly during the hours of 8AM-3PM CST.

Thanks for all your doing to help fix this issue Sean. I'm sure you and the others responsible will have it back to zooming in no time!
 
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I've had very few problems recently using the Comodo Dragon browser. Once in a while it will take very long to load when I log in but not often.
 
Hi folks!

I was out-of-pocket (and out of town) these past couple of days, on a business trip for a project at a customer site. Got in late last night, and after battling "close all but one lane for construction" traffic for 5 solid hours, I'm beat.

However, Mike, Dave S., and I will be looking into what the recent issues are/were.

Thanks!
-Sean
 
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