Southwest airlines lost all of my cues....

I travel often for business and have an employer who does not nickle/ dime over fare$, so I can choose my carrier.

I shall not fly Southwest until this matter is resolved.
 
This is all just absurd. 1p, you tell us when, where, and who to email / call and we will do it for you.

Money can't begin to replace those beautiful cues. That's what makes me sick about all of this.

Although I don't fly SWA, I'm still concerned about my cues for Vegas in May now. Yikes! Good ideas on this thread, though.
 
I talked to Ross this morning and even though he still has no news on the whereabouts of his bags, he at least found a helpful young lady in the Seattle office who is trying to help him.

<<== keeping fingers crossed
 
Sorry to hear that 1p. Hope you recover your cues. It really sucks when big companies think they can just put you aside and you'll go away. FWIW, I've read somewhere before (at least a couple of years ago) about hotels and their liability disclaimers that says something like "The hotel is not liable for lost, stolen or damaged properties of customers inside their rooms" being not legal. Not legal meaning if you go to court with them, their disclaimer won't cover them. But hotels still put those signs up because the average person doesn't know about this and assumes they can't do anything.
 
We've got a couple of volunteers to go through the mounds of unclaimed bags in Philly looking for Ross'. Hopefully, they will strike paydirt for him.
 
Just a thought... well maybe a question. We obviously can't carry cues onto the plane.

But, I have seen many instances where people take bags on and are asked to check them before boarding. I am not sure the terminology, but basically, you get a tag at the terminal door just before walking down the walk ramp. Then just as you get on the plane, your bag is set aside and put in the cargo hold of the plane. When you get off the plane, its there as you walk up to the terminal.

Has anyone tried this? Or can't the cues even get passed the security checkpoint?
 
ScottR said:
We've got a couple of volunteers to go through the mounds of unclaimed bags in Philly looking for Ross'. Hopefully, they will strike paydirt for him.
Click to expand...

Will the airport/airlines actually let people dig through those piles? I was just thinking that, what if someone goes in there and picks up a couple of bags and pretends that it was his?

When did they start this "cue ban"? Was just curious cause when my brother came here to visit me from the Philippines, he hand carried my cue. This was in 2005, around March, so it was post 9/11. He didn't encounter any problem with it.
 
sky.. said:
Will the airport/airlines actually let people dig through those piles? I was just thinking that, what if someone goes in there and picks up a couple of bags and pretends that it was his?

When did they start this "cue ban"? Was just curious cause when my brother came here to visit me from the Philippines, he hand carried my cue. This was in 2005, around March, so it was post 9/11. He didn't encounter any problem with it.
Click to expand...
To answer Craig above, I don't think you can get past security with a cue. Unless you hid it in the frame of your stroller . . . . hmmmmm.

sky, while "anyone" can dig through the piles of baggage, I believe you need to have the claim check to leave with a bag. At least I hope so.
 
wait it out. rarely are things traight up lost.

United once "lost" my luggage and I popped them for $2200. They cut me a check after three days and my bags surfaced 2 days later. I pocketed $2200 and got my bag back.

If you don't get them back its a loss on your taxes on the bright side.
 
I was going to suggest that I go down to the airport to look for your cues, but ScottR seems like he has that angle covered.
 
PROG8R said:
So what if they do. That is why I will insure them for the price it costs me to replace them. They do fly them, USPS, FEDEX and USPS have their own planes. I dont worry about them getting stolen or broken this way. If they do and I paid 1200 for my SW and my replacement would be 2600 because I will not wait another 8 years, then I can just go buy another.
My first flight after 9/11 was days after the airports reopened. MAN was I ever searched. LOL I dont even look middle eastern.
Click to expand...

The insurance for UPS is not worth the paper it's written on. A friend of mine shipped a brand new computer, it arrived with the box smashed in and the computer didn't work. He had insured it for the full value of the computer. They sent a COMPUSA tech out to work on it, and he couldn't get it to work correctly. They claimed it was already broken and cited a century-old railroad law that limits the value of interstate shipments to $100. They gave him $100 and called it good. They did not even refund him the cost of the insurance he paid for.

So shipping might not necessarily be a better option.

Cheers,
RC
 
sixpack said:
The insurance for UPS is not worth the paper it's written on. A friend of mine shipped a brand new computer, it arrived with the box smashed in and the computer didn't work. He had insured it for the full value of the computer. They sent a COMPUSA tech out to work on it, and he couldn't get it to work correctly. They claimed it was already broken and cited a century-old railroad law that limits the value of interstate shipments to $100. They gave him $100 and called it good. They did not even refund him the cost of the insurance he paid for.

So shipping might not necessarily be a better option.

Cheers,
RC
Click to expand...

That's probably if it was actually shipped by railroad...a lawyer would make 'em change their mind...
 
NO F^&%%'in WAY ROSS!

This totally blows!

Well, I hope they are found. My prediction :cool: is that they will turn up either at Sea-tac or in Phillymessia, and we'll be able to get someone down there to pick them up for you. One can only hope, because permanent loss would really suck!

Good luck with the airlines!
R-
 
Craig Fales said:
That's probably if it was actually shipped by railroad...a lawyer would make 'em change their mind...
Click to expand...

Exactly! Years ago, I had a rifle stolen from a gun repair shop. The shop's insurance quickly ran out, so I went to my home owner's policy. The insurance agent gave a song and dance that since the rifle wasn't in my home, it wasn't covered. I'm no lawyer, but the policy stated "anywhere in the world". So, I went to a local lawyer, who wrote a letter to the insurance agent, asking the agent to please come to the law offices and explain why the rifle wasn't covered. A few days later, the agent & I went to the local gun shop to pick out my new rifle & scope. Well worth the $$$ paid to the lawyer. It was a week until Elk hunting season...I made the hunt. :)
 
sky.. said:
When did they start this "cue ban"? Was just curious cause when my brother came here to visit me from the Philippines, he hand carried my cue. This was in 2005, around March, so it was post 9/11. He didn't encounter any problem with it.
Click to expand...
The difference is... he went through security in the Phillipines, where, based on your statements, they must not have pool cues on their list of prohibited items that can be carried on board. My point being... different countries have different airline security standards. USA is the most restrictive. The Plillipines must be more lax.

Recall that... prior to 9/11, the only prohibited items were guns. :rolleyes:
 
cigardave said:
The difference is... he went through security in the Phillipines, where, based on your statements, they must not have pool cues on their list of prohibited items that can be carried on board. My point being... different countries have different airline security standards. USA is the most restrictive. The Plillipines must be more lax.

Recall that... prior to 9/11, the only prohibited items were guns. :rolleyes:
Click to expand...


Probably.. But I would have thought that they'd be stricter when it comes to foreigners entering the country, rather than american citizens flying within the country.
 
here's some southwest airlines contacts....

this took some digging, & not sure if they will work but here goes.
taken from this link: http://csr.elliott.org/southwest/

Primary contact
Jim Ruppel
Vice president, customer relations
P.O. Box 36647
Dallas, TX 75235-1647
(214) 792-4223
jim.ruppel@wnco.com

Secondary contact (*)
Donna Conover
Executive vice president, customer operations
(214) 792-4000
donna.conover@wnco.com

Chief executive (*)
Gary Kelly
Chief executive officer
(214) 792-4000
gary.kelly@wnco.com

good luck man.
 
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Hey Ross, Maybe you should send a link to this thread to the execs and we can start a little survey of which members (if any) would be interested in flying with Southwest airlines...
Dan
 
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