Since people like Sam feel the need to keep bumping this thread, I will address it one final time.
I have spoken to Steve on the phone several times since he has received the cue and he has assured me that he is happy with the cue.
Last week, I emailed him and asked him to return the cue to me and I would fix anything wrong with it or rebuild it if I can't. I received the following response from Steve:
Tony, this whole ordeal has been very upsetting to me. I should never have posted those close shots. I never expected the reaction of some of those people.
Most importantly....I dont want you to think for a second that I was doing anything deliberate. Working with you on this cue was the best experience I have ever had with anybody on any cue I ever bought. I thank you for that. But I feel terrible about this whole mess.
I will do whatever you want....I will send it back. I love the entire design of the cue, and I still want it. If you feel you cant fix it and want to make a new one that is fine, but I would like the exact same design.
I also still want that box cue we talked about
I will call you later
Steve
I received the cue a couple of days ago. Yesterday I opened it up and was expecting to see a complete disaster. That was not the case at all.
The mess around some of the inlays is not visible to the human eye. They are not overuse of filler, in fact, there is virtually no filler used in the cue at all. It is more a lack of filler that caused those odd looking pockets. These issues will be easily corrected. I may have to replace one or two inlays, but I doubt it will even be that many.
There are a few issues with a couple of barbells in the rings. As for the gap, that is almost undetectable with the human eye, but it is there. The misalignment has been an issue since I created these rings a year ago (I believe it happens on 2 pieces in this cue, maybe 3). It happens on the lower rings with the longer barbells, but rarely on the shorter ones. To eliminate this problem in the future, I will no longer be doing the rings with 4 ivory circles, but will use 8 for all of them from now on. This makes them easier to keep aligned. I was originally going to replace all of the rings in this cue, but instead, I am just going to correct the couple of spots that have problems.
You cannot see a single scratch on the cue. However, after looking at the photos, I do not disagree that there are far too many (which is the main reason that I asked Steve to return the cue in the first place). I have gotten help from a few makers on how to eliminate them and hopefully this will not happen again in the future. A few cues have been held up leaving my shop this week until I get a few tools to help me along.
I'd also like to thank Steve for posting the close up shots. There is no doubt it will help me in the future. I was very excited about this cue. It was without a doubt the hardest one I had done and couldn't wait to get it out the door. That will not happen again.
As for the people that think that Steve posted these to start trouble, I seriously doubt that is the case. I think he was just as excited to use his new camera as I was to get this cue to him. I think he just took the photos and posted them up.
If anybody else has any questions, feel free to email me or call me. I will not be posting in this thread.
Thanks