Edwin and I communicated by PM and email and he suggested builiding me another cue without Ivory (as he did not want to take the chance of shipping the one he built for me to the USA)
This new cue was going to take another 3 months. I did not want to wait another 3 months so I suggested that he ship it to my business partner in Dublin, Ireland (he could then bring it to me as he will be here next week)
Edwin shipped the cue last Friday and I just got word this morning that the cue arrived safe and sound in Ireland yesterday!!
So I have to thank Edwin for finally coming through and I will be happy to give a report on the cues fit and finish and hit once I get it next week (I am looking forward to seeing it as I have no idea what it looks like as I wanted it to be a surprise) My business partner offered to take pictures of it and email them to me and I declined

(I like surprises)
So as of right now, things are much better and thanks again to all those that posted and sent me PMs and rep.
The cue report will be forthcoming soon.