My story is (in a nutshell) -> in June 2010 a ordered a Tony Zinzola cue and I have paid my deposit. The cue had to be delivered at the Billiard expo 2011. The cue was not ready and I was patient. After 6 months of delay a wan't to have a picture of the process. I did not get a picture and I decided that I want to have my deposit back (December 2011). On this moment I'am waiting for 17 months (April 2013) to have my deposit back (I'am a little pissed off). Of course I have attempted to get a gentleman solution with a lot of communication. Tony Zinzola never keep his promise. I have a lot of e-mail with lies.