Just to be clear I own a Pool Hall, that has a retail stored with in it and I have carried all the production cues you can imagine along with cases and a large number of accessories, I normally have around $10,000 to $20,000 in inventory and all that is production products. I also have agreements with other custom builders and I sell their cues on commission based upon the prices they set. I also have a custom shop attached to my pool room where myself and a good friend build custom cues and conversions do all repair work from new shafts to complete refinishes, and we do basic repairs while the customers wait, such as tip, ferrules, and wraps along with many other simple repairs.
However, I am no longer a dealer for Meucci Cues, and I have not sold their products for almost five years. When I would place an order for $1000 or $2000 worth of cues directly from the factory I would have to return between 25 and 30 percent because they were defective. Then it would take months to get replacements, in my opinion their customer service sucks and with this happening to me a dealer the lowly customer was really getting screwed so I could not support that and never will again. It is my loss because people still ask for Meucci cues until I tell them the horror stories that have happened to me and my customers in the past.
Good luck with your business, I mean no disrespect I am only offering an opinion based upon experience nothing more.