First of all i like to say that i am from Romania (Europe).
This is a cue of a friend of mine. I have send emails to Evan at Schon Cues and all i got back was and i quote "I?m sorry, but we can?t guarantee against dropping and breaking..Evan Clarke" .
The cue was dropped with shaft on from table high distance on a carpeted floor, was not thrown or stepped on. (we actually have security camera footage from the poohall where it happend) . At first i didn't believe my friend when i saw the cue, but i saw the video of him dropping the cue.
I can't believe that a butt of a cue can brake like you see in the pictures without a flaw in the wood , i don't know how to put it better in english.
There are some cues makers in this forum, please give me your proffesional oppinion.
And if i don't get a positive response from Schon Cues, where can i go with this problem to make them demonstrate me that the cue didn't have flaw when it was build.
As you can see from the pictures the cue broke WITH NO SPLINTERS! . That is really surprising to me. There are no marks on the cue as the cue was not smashed onto something hard.
I don't want to give bad image to the Schon company but i think in my oppinion that this cue does deserve a guranty replacement.
Please let me know your honest oppinion.


This is a cue of a friend of mine. I have send emails to Evan at Schon Cues and all i got back was and i quote "I?m sorry, but we can?t guarantee against dropping and breaking..Evan Clarke" .
The cue was dropped with shaft on from table high distance on a carpeted floor, was not thrown or stepped on. (we actually have security camera footage from the poohall where it happend) . At first i didn't believe my friend when i saw the cue, but i saw the video of him dropping the cue.
I can't believe that a butt of a cue can brake like you see in the pictures without a flaw in the wood , i don't know how to put it better in english.
There are some cues makers in this forum, please give me your proffesional oppinion.
And if i don't get a positive response from Schon Cues, where can i go with this problem to make them demonstrate me that the cue didn't have flaw when it was build.
As you can see from the pictures the cue broke WITH NO SPLINTERS! . That is really surprising to me. There are no marks on the cue as the cue was not smashed onto something hard.
I don't want to give bad image to the Schon company but i think in my oppinion that this cue does deserve a guranty replacement.
Please let me know your honest oppinion.

