ShootingArts said:
One of the rubs with lynching the seller when things go wrong. I typically receive two to six packages a year dropped off at my doorstep by mistake often with totally different addresses. Likewise I have packages sent to me dropped off at neighbor's or other locations by accident occasionally. I also discovered that the UPS driver could electronically "sign" my signature if I had ever signed their little box before!
Maybe one package in hundreds goes to the wrong place but it happens. You want to ban the seller from selling and file charges with the police if the buyer doesn't get what he wanted. Ultimately the shipper should have insured the package and included that in the shipping charges but if the shipping company shows a package as received they won't pay off.
Thousands of transactions a year on AZB, this is a real scenario. I had it happen to me repeatedly when I only received maybe a hundred packages a year. Long distance transactions incur some risk for both parties. If both are private individuals or one is a private individual and the other is a struggling small business then "the customer is always right" may not be practical.
One of my packages that was shown as delivered that I hadn't received was over three thousand dollars. Another package that I "received" and "electronically signed for" was over two thousand dollars. The driver pried open an unused back door of an outbuilding and placed the package there because it was raining. That was an unused door with shelves and much stuff stacked in front of it on the other side. I reported the package undelivered and had quite a stink about that one. I could have been months or years finding that package. I would have been acting in total good faith had I claimed I didn't receive the package. Would the seller have been banned and turned over to the police had this been an AZB deal? Two grand is serious money to many of us.
Just a few thoughts. Things in this world aren't nearly as black and white as some see them.
Hu
I had something similar happen but with more than $30,000 worth of cues in the package.
The UPS driver left it sitting against the fence of my father's house in the hot Florida sand. He "signed" it himself because he didn't want to drive back out to the house.
My brother found it hours later and put in the garage.
I reported it as unreceived. The driver drove back out to explain what he did and we found it. He would have and should have lost his job for that as the package was taped from top to bottom with the notice "Adult Signature Required". But I called back to tell UPS that we found it the package and didn't report the driver's error.
All kinds of funny things can happen with mail order deals. I have to say that most of mine have gone pretty well.
I think doing mail order deals is kind of like a Mexican Standoff when exchanging hostages.
Someone has to give in and trust the other person to do their part. The thing is that the suggestions here are all good but they only will prevent some new deals from happening based on previous bad deals. People will still get burned.
In my opinion for this to truly be a safe marketplace there needs to be more community policing. Let the community judge these cases as they are aired and then let the community step in to stop deals by those who were found to be in the wrong. Public discourse usually results in the truth being brought out.
And two, there needs to be some kind of relatively low cost escrow service for people to use - that is known to the board - for deals between people who aren't yet established and proven to be trustworthy.
If a seller or buyer doesn't want to use it then they do so at their own risk and if they get burned then it will be another lesson for future deals.
Basically it's up to the individuals to do their own due diligence. It only takes a minute to search on someone's screen name, or simply ASK, to find out about the reputation of any seller or buyer.
And it's up to the community to protect the marketplace from known predators.