I Have Never Been Treated Like This - Sandcastle Billiards, Edison, NJ

Kickin' Chicken

Kick Shot Aficionado
Gold Member
Silver Member
An AZ buddy, Rufus (dr9ball), and I couldn't meet up at SBE this year due to a schedule conflict on his end. We decided to keep each other in mind if and when our schedules might allow us to get together.

A business engagement came up where Rufus would be coming to north NJ this past Monday night and I was going to be in NJ on Sunday, so I decided to stay an extra day so we could meet each other and hit some balls.

Rufus was staying at a hotel, conveniently located just a few miles from Sandcastle Billiards in Edison. I had been curious and tempted to go there since they posted here a few times when their gold crowns were getting redone plus updates on their bi-weekly tourneys. All looked very interesting.

I picked up Rufus at his hotel, meeting him in person for the first time. He is a football-lineman sized, very laid back, southern gentleman, with more college education in him than some small town's entire populations have combined. I'm not kidding! Sorry, Rufus, I had to. :thumbup: :p

We rolled into the parking lot which was familiar to Rufus as he had been there a couple of times before on previous business trips. I had called the night before for directions from Ed, the owner, who was extremely polite and pleasant.

In we went and were promptly greeted by Ed at the front counter. We enjoyed some conversation with Ed, learned a little history about some of the gold crowns there (Mizeraks!) and got to see the ultra tight pocketed (not shimmed - extended rails) gold crown that I have read about here on az. I forget the pocket size, was it 3 1/2"? :eek:

Ed assigned us the very front center table to use. As we unpacked our cues, he came over and offered us some coffee from a freshly brewed pot, adding, that we should let him know if there is anything else we needed. I asked if he had a measle ball we could use and he came back with a box of various cue balls, some vintage, all really nice, including the measle ball we would use.

About a minute later Ed is back, this time with a box of near-new Centennials that he said he has reserved for big money matches and that we can use those. He swapped these for the common peoples balls that were already on the table. ;) So, this is what it's like to be a VIP! :) :cool:

Rufus and I commenced to play a few hours of nine ball and finished up with some 1 pocket. I thoroughly enjoyed our conversation and play at Sandcastle. Rufus racked some, I racked some, he was on fire with his banks, I showed him a few kicks, it was all good. :thumbup:

We finished up with Rufus taking some short video clips on his i-phone of me shooting seven shots that he set up so we could view and discuss them later. Rufus is also a BCA instructor. A dynamic fellow, indeed.

Rufus, buddy, I had a blast and we'll have to do it again, soon.

Ed, the time spent at Sandcastle was pure enjoyment. A really nice place with wonderfully maintained equipment. And you sure know how to make your customers feel like VIPs. What else could a customer want?

Thank you!

Best,
Brian kc
 
Nice to hear a positive review of a pool experience on here. I had opened this thread with trepidation, inasmuch as "never been treated like this" can just as well be a complaint.

Thanks for sharing a good experience.
 
You should make your point clearer in the headline. For people visiting the forum and not reading your long post or people googling this establishment could find the post heading and get the wrong idea about the business. Just an idea.
 
You should make your point clearer in the headline. For people visiting the forum and not reading your long post or people googling this establishment could find the post heading and get the wrong idea about the business. Just an idea.

Hi Mincho;

If you look just to the left of the thread title there is a golden thumb pointed upward, indicating a positive experience.

I see what you mean, though. When editing a post, however, az does not let you change the title.

Best,
Brian kc
 
Last edited:
The nerve of those people to provide such hospitality...

Glad you two had such a great time! I've spoke with Rufus several times and he is definitely a class act (and one hell of a musician). Big thumbs up to Sandcastle!
:thumbup:
 
You should make your point clearer in the headline. For people visiting the forum and not reading your long post or people googling this establishment could find the post heading and get the wrong idea about the business. Just an idea.

a soon as i saw the yellow thumbs up i knew it was a positive post.
 
GRILLED CHEESE WITH BACON AND TOMATOES!!!!!! That is what I order everytime at Sandcastle
 
I agree Ed is a great guy, and a very attentive hands on owner that made me feel welcomed. Its too bad I live so far away from Edison, otherwise it would be a regular spot for me.
 
Last edited:
KC I rushed through the thread title as well and thought it was a negative review!!! :D I was ready to get on here and apologize for my fellow New Jerseyans.... I am glad you had a great time, I have never had a chance to visit the place but it is on my to do list.
 
Glad you were treated like the VIP you are. You have a great sense of humor and I always enjoy reading your posts. From this post I get the impression you're a serious player. Me, I'm just a banger enjoying potting a few.
 
Thanks for posting Brian. I had a great time meeting and playing pool with you. I hope we can do it again soon. Ed has always treated me like royalty every time I've been fortunate to visit Sand Castle Billiards in Edison, NJ. Both you and Ed are definitely two of the good guys in pool.

Don't forget to video tape yourself shooting on your home table and send the footage to me for review.

Thanks again Brian for driving down to meet me and thanks to Ed for hosting our pool playing outing.
 
In some of the other pool halls in New Jersey that have closed in the last five years, most of the people who worked there had no invested interest in the place. In the Sandcastle the owner plays pool so he knows what the players want for an enjoyable experience. The owner also works the place. He keeps the place clean. The prices are reasonable. I enjoy getting up their when I can.
 
good story

Thanks kicking for sharing such a good and positive story. We always here all the negative. You told that story so good I thought I was there.
and I am glad you and your friend had a great time
take care, johnqbs
 
Last edited:
An AZ buddy, Rufus (dr9ball), and I couldn't meet up at SBE this year due to a schedule conflict on his end. We decided to keep each other in mind if and when our schedules might allow us to get together.

A business engagement came up where Rufus would be coming to north NJ this past Monday night and I was going to be in NJ on Sunday, so I decided to stay an extra day so we could meet each other and hit some balls.

Rufus was staying at a hotel, conveniently located just a few miles from Sandcastle Billiards in Edison. I had been curious and tempted to go there since they posted here a few times when their gold crowns were getting redone plus updates on their bi-weekly tourneys. All looked very interesting.

I picked up Rufus at his hotel, meeting him in person for the first time. He is a football-lineman sized, very laid back, southern gentleman, with more college education in him than some small town's entire populations have combined. I'm not kidding! Sorry, Rufus, I had to. :thumbup: :p

We rolled into the parking lot which was familiar to Rufus as he had been there a couple of times before on previous business trips. I had called the night before for directions from Ed, the owner, who was extremely polite and pleasant.

In we went and were promptly greeted by Ed at the front counter. We enjoyed some conversation with Ed, learned a little history about some of the gold crowns there (Mizeraks!) and got to see the ultra tight pocketed (not shimmed - extended rails) gold crown that I have read about here on az. I forget the pocket size, was it 3 1/2"? :eek:

Ed assigned us the very front center table to use. As we unpacked our cues, he came over and offered us some coffee from a freshly brewed pot, adding, that we should let him know if there is anything else we needed. I asked if he had a measle ball we could use and he came back with a box of various cue balls, some vintage, all really nice, including the measle ball we would use.

About a minute later Ed is back, this time with a box of near-new Centennials that he said he has reserved for big money matches and that we can use those. He swapped these for the common peoples balls that were already on the table. ;) So, this is what it's like to be a VIP! :) :cool:

Rufus and I commenced to play a few hours of nine ball and finished up with some 1 pocket. I thoroughly enjoyed our conversation and play at Sandcastle. Rufus racked some, I racked some, he was on fire with his banks, I showed him a few kicks, it was all good. :thumbup:

We finished up with Rufus taking some short video clips on his i-phone of me shooting seven shots that he set up so we could view and discuss them later. Rufus is also a BCA instructor. A dynamic fellow, indeed.

Rufus, buddy, I had a blast and we'll have to do it again, soon.

Ed, the time spent at Sandcastle was pure enjoyment. A really nice place with wonderfully maintained equipment. And you sure know how to make your customers feel like VIPs. What else could a customer want?

Thank you!

Best,
Brian kc

Now that's the way to run a successful business. Good customer relations goes farther than anything else in building a good business. Of course, clean and well kept equipment helps as well. And it doesn't hurt that you're the famous Kickin' Chicken! :thumbup:
 
Brian...It was no surprise to me that Ed treated you guys that way. IMO he is a poolplayer's room owner, and couldn't be a nicer guy. I did a pool school in his room a couple years ago, and everything worked out perfectly. It's a great room, in an era and area where many rooms are closing. I wish Ed all the luck in keeping Sandcastle going strong!

Scott Lee
www.poolknowledge.com

An AZ buddy, Rufus (dr9ball), and I couldn't meet up at SBE this year due to a schedule conflict on his end. We decided to keep each other in mind if and when our schedules might allow us to get together.

A business engagement came up where Rufus would be coming to north NJ this past Monday night and I was going to be in NJ on Sunday, so I decided to stay an extra day so we could meet each other and hit some balls.

Rufus was staying at a hotel, conveniently located just a few miles from Sandcastle Billiards in Edison. I had been curious and tempted to go there since they posted here a few times when their gold crowns were getting redone plus updates on their bi-weekly tourneys. All looked very interesting.

I picked up Rufus at his hotel, meeting him in person for the first time. He is a football-lineman sized, very laid back, southern gentleman, with more college education in him than some small town's entire populations have combined. I'm not kidding! Sorry, Rufus, I had to. :thumbup: :p

We rolled into the parking lot which was familiar to Rufus as he had been there a couple of times before on previous business trips. I had called the night before for directions from Ed, the owner, who was extremely polite and pleasant.

In we went and were promptly greeted by Ed at the front counter. We enjoyed some conversation with Ed, learned a little history about some of the gold crowns there (Mizeraks!) and got to see the ultra tight pocketed (not shimmed - extended rails) gold crown that I have read about here on az. I forget the pocket size, was it 3 1/2"? :eek:

Ed assigned us the very front center table to use. As we unpacked our cues, he came over and offered us some coffee from a freshly brewed pot, adding, that we should let him know if there is anything else we needed. I asked if he had a measle ball we could use and he came back with a box of various cue balls, some vintage, all really nice, including the measle ball we would use.

About a minute later Ed is back, this time with a box of near-new Centennials that he said he has reserved for big money matches and that we can use those. He swapped these for the common peoples balls that were already on the table. ;) So, this is what it's like to be a VIP! :) :cool:

Rufus and I commenced to play a few hours of nine ball and finished up with some 1 pocket. I thoroughly enjoyed our conversation and play at Sandcastle. Rufus racked some, I racked some, he was on fire with his banks, I showed him a few kicks, it was all good. :thumbup:

We finished up with Rufus taking some short video clips on his i-phone of me shooting seven shots that he set up so we could view and discuss them later. Rufus is also a BCA instructor. A dynamic fellow, indeed.

Rufus, buddy, I had a blast and we'll have to do it again, soon.

Ed, the time spent at Sandcastle was pure enjoyment. A really nice place with wonderfully maintained equipment. And you sure know how to make your customers feel like VIPs. What else could a customer want?

Thank you!

Best,
Brian kc
 
Sound like the place wants to continue in business, and understand Customer Service! Martha Stewart would say that is a good thing.:thumbup:
 
Brian. I haven't been to that room, but it sounds like the kind of place I would enjoy. I did have the chance to get together with Rufus last year when he was in town for a couple of days, and you pretty much nailed him. Super nice guy, easy going, smart as a whip, and a pretty sporty pool player! I hope one day to get the opportunity to teach a class with him...something tells me it would be a blast!

Thanks for your post.

Steve
 
Ed at Sand Castle Billiards (Great Guy)

Thanks kicking for sharing such a good and positive story. We always here all the negative. You told that story so good I thought I was there.
and I am glad you and your friend had a great time
take care, johnqbs

:thumbup: My first experience with (ED) I was in a Tri-State Tournament. And over the Loud Speaker came this voice apoligizing for something. ( I really didn't care why ) But for him to do something like that Made me feel good about being there & welcomed. Over the past year he has made me feel very welcomed Thanks Again ED! :D
 
Back
Top