Kelly_Guy said:Maybe you are saying everyone has a bad day now and then, and perhaps if one person experienced that bad day with a cuemaker and reported it as "the most arrogant cuemaker" when there are no other occurances or deserving reputation, it might not be the most fair assessment.
Kelly
You're hired as my PR man ...
Of course, if more than one person report a similar experience, then we can see that there is a pattern developing. Or, if the experience comes from a known source of respect, it carries more weight with me.