Notice to Diamond of no longer delivering pool tables.

SJDinPHX said:
Sir, I don't know you, and you don't know me. I don't know what it is that you expect me to back up. If you don't know what Greg,and Diamond, (and prior to that, the Jansco brothers) have done for cue sports, then you are not really into pool all that much. The two movies (The Hustler and T.C.O.M.) and the two parties I mentioned are the only reason you and I have a forum to discuss our differences. It is O.K. to feel passionate about your
convictions, but for God's sake man, don't blindly support the rantings of
of a man who obviously is unhappy with the hand he's been dealt in life !
I sincerely wish you and Glen the best, but if you only look for the worst,
that's probably what you'll wind up with. I think it was Fatty who coined
the phrase " If you can't be a winner, don't be a whiner". Good words to live by.

Good Luck,


Dick
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You need to talk to Glen on the phone or better inperson to really understand him here on AZ. he seams more harsh then he really is This is the way he gets people to speak there mind and step up and ask question he tries is best to answer them or help or point them in the right direction he comes off alot like in ass but he isnt. He kinda like me easy to talk to inperson or on the phone then to understand him from typed words here on AZ. He is truely an all around technictian from wood working to pooltables to a mean barbaque king .... lol.

As for Rick \ Dartman I have yet to do business with so I dont know him to well but I have talked to seveal times in pm's and got back to me right away less then 30 hrs with the right answers instead onf maybe's. I have a friend thats probably spent $2,000+ with him over the years and never had a bad word to say about him & keeps telling me to buy from him & I will when I'm ready for large bulk orders to help those who try grow the sport. How many people do you see on AZ. that offers discounts to forum users? Without being a business owner at least its a start in the right direction to grow with.

Anyways there's only a few real people on this forum that are here to promote the sport, grow it and make it better be offering some help thay all do it slightly different here from manufactures to retailers..

Cuemakers
Table mechanics
Distributors
Manufacturers
Retailers
Collectors
Private parties
All of these people are in one way or another giving up hard learned secret's from making, collecting, selling, trading, delivering and repairing that are here because they want to grow the sport larger and better...

So to all real people on this forum thanks for all the positive and creative input to grow the sport.

As Dick put it i will use he's quote..

I think it was Fatty who coined the phrase " If you can't be a winner, don't be a whiner". Good words to live by.


Craig Herman
 
Smorgass Bored said:
WOW ! I wonder what kind of shape her truck is in........
Doug
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I don't know, but I told my ex wife to haul-ass and she had to make two trips!
 
What about the school?

Almost 300 posts on this thread and still no mention of the Diamond table mechanics school that I just heard was suppose to happen.:confused:
Glen, were you or will you still be teaching other mechanics how to properly install and handle these monster tables?
Maybe that is what is really needed to lighten the load on yourself.
 
Glen you might get a New truck quicker if you post the old one in the for sale or trade section Here on AZ. You have 20 pages and no offers I think your in the wrong section. Oh yeah give a wash two coats of wax and chrome spinners. It wil sell just from the bright chrome who cares how far it gets it's got bling bling.
 
Wow!!!!!!!!!!!!

Well many of you dont know me.........but i think glen and diamond need to work this out............how many diamonds have been sold because of glen...........how many will be sold with out him doing the special installs........like at Shane Vanboeings room and the room in chciago with the crane........they need each other.........3 piece slate sales will go on forever with all mechanics doing the installs. But there will be alot more of the difficult installs to come.
Glen May need to seperate his "side work" from diamonds work to justifiy the Truck usage. But diamonds needs someone to do the special installs the normal table Mechanic wont or cant attempt.
With that said good Luck to both in working out your differences.
Glen Coffee is still on me in Davenport IA.........Terry
 
iapoolguy said:
Well many of you dont know me.........but i think glen and diamond need to work this out............how many diamonds have been sold because of glen...........how many will be sold with out him doing the special installs........like at Shane Vanboeings room and the room in chciago with the crane........they need each other.........3 piece slate sales will go on forever with all mechanics doing the installs. But there will be alot more of the difficult installs to come.
Glen May need to seperate his "side work" from diamonds work to justifiy the Truck usage. But diamonds needs someone to do the special installs the normal table Mechanic wont or cant attempt.
With that said good Luck to both in working out your differences.
Glen Coffee is still on me in Davenport IA.........Terry
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Have you got it worked out with your valley tables yet?
 
rackem said:
Almost 300 posts on this thread and still no mention of the Diamond table mechanics school that I just heard was suppose to happen.:confused:
Glen, were you or will you still be teaching other mechanics how to properly install and handle these monster tables?
Maybe that is what is really needed to lighten the load on yourself.
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Yes, it's still in my plans to do that in September down in Mesa, AZ It'll be a 3 day course, demonstrated on Diamond tables, but has nothing to do with Diamond;) So, what's learned there, can be applied to any tables on the market:D

Glen
 
scruffy1 said:
I have worked on tables for close to twenty years. I thought i knew everything, then i met glen. Glen has taken our profession to a higher level
that the industry has not seen before. He expects perfection out of himself
as well as those who employ him. He is not making irrational demands, just equipment that functions properly to get the job done.

It is hard to judge a person behind a keyboard, for those who have never spoken with glen, i can honestly tell you he is one of the nicest guy you will find. It is very difficult to have a job which you absolutely love, then realize you cannot because of the rising costs of everything!

As far as posting this resignation on a public forum, probaly not what most of us would do, but that was the sound of someone living in a box truck snapping!
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I'm with you on this one...

B.
 
You've got my vote for COO!!

Obviously, Glen knows how to do his job as a mechanic.

Diamond should step up to the plate to create a meaningful distribution network that works for all involved.

What you suggested is spot on to begin with. Diamond needs to research its options.

There are a lot of Universities and Colleges that take on business modeling problems for their seniors' projects to give them credit for graduation. It's usually free and a win-win situation.

Barbara

av84fun said:
Right Barbara. I am quite frankly shocked that Diamond or any other table manufacturer wouldn't have a regional dealer network staffed with FACTORY TRAINED table mechanics.

With all due respect to RKC, Dominguez etc. who are highly skilled tradesmen, pool table set up is NOT rocket science.

This whoe thing about some guy driving all over America in a beater truck burning record high fuel is just nonsensical.

Regardless of what readers might think of RKC's post, what this thread demonstrates beyond reasonable debate is that Diamond is BADLY in need of a Chief Operating Officer who is skilled at distribution matters...because obviously, whoever has that job now does not have such skills.

Memo to Diamond

1. Create Installation Contractor relationships with the top billiard product retailers in your 10 largest markets. Fly them to your factory for intensive training.

2. Hire someone like RKC....NOT to install tables but to travel the regions to TEACH OTHERS how to do it correctly. That is the essence of leveraging human resources.

3. Create a crating system for each of your products. It's just carpentry. I don't care if its 1 pc. slate or 50 pc....your tables can be crated and shipped via any number of common carriers who haul MUCH heavier and bulkier products than pool tables.

4. Fire whoever suggested having RKC run around the country in a beater truck.

Regards,
Jim
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BVal said:
The only things I have to say to you right now are destructive so I will refrain from saying anything else. I just want you to think really long and hard about the phrase "I could care less". :) Have a good day and I hope you don't get a headache :)
BVal
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Nice of you to pop in this thread and all you have to say is -
Obviously you don't know who SJD is. :rolleyes:

Lets be real clear.
Maybe you're here to win a popularity contest. I'm not and
I could care less who SJD is - or YOU for that matter.

If you have a point to make then either make it or move on.
 
SJDinPHX said:
Sir, I don't know you, and you don't know me. I don't know what it is that you expect me to back up.
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I object to your statement that Diamond or their principals have done more for the game of pool
in the last 8 years (this century) then anyone else.

I am not suggesting that Diamond has not made a great contribution with their excellent technology
and products but IMO it's a diss to pro players, the BCA, cuemakers, ESPN, etc. that have also had a
hand in increasing the popularity of pool.

Just discussion - nothing personal.
 
Dartman said:
Nice of you to pop in this thread and all you have to say is -
Obviously you don't know who SJD is. :rolleyes:

Lets be real clear.
Maybe you're here to win a popularity contest. I'm not and
I could care less who SJD is - or YOU for that matter.

If you have a point to make then either make it or move on.
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I was thinking about responding but I could NOT care less about anything shit you have to say :) Have a good one. :) There I think I made my point. imo.

BVal
 
iapoolguy said:
Well many of you dont know me.........but i think glen and diamond need to work this out............
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What is there to "work out"? According to Glen, he already tried for 6 months and failed, so he gave up and wrote this letter of resignation. Nowhere in the letter does he ask for anything. He says he quits, and he says why.

Here's the letter again:

realkingcobra said:
Dear Greg, Chad, and Mark.

I feel it's only fair that I regretfully inform all of you that as of June 1st or there abouts, once I have finished delivering the tables I am committed to deliver, I'll no longer be delivering anymore of Diamonds pool tables. Due to irreconcilable differences, being this Diamond truck I lease from Diamond to deliver these Diamond tables, and the requests for something newer to deliver your pool tables with for the last 6 months, I can no longer do my job efficiently and cost effective as a sub-contractor as the cost of operating this vehicle is just to outrageous.

Once I've completed the last of my deliveries, I'll drop your truck off at the Diamond factory, then purchase something used to tow my trailer and belongings back to Washington State, where I'll resume my profession as a Billiards technician once again.

I have no hard feelings toward Diamond, or their employees, I've had a long relationship with most of you, dating back to March of 2000. I just feel that at this time, this is the best thing for all of us.

I have tried on several occasions to speak with all three of you about this situation, but over the last 6 months, I feel my concerns for better, more reliable transportation have fallen on the unimportant list, as in not a priority at the moment. A lot of moments have passed in the last 6 months.

Rather than part on bad terms, I feel it's only fair to inform you this way, as then I know you'll hear me, and my message.

To anyone that was planning on having me deliver your pool tables in the near future, I'm sure Diamond will make arrangements to still make that happen, just not with me.
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Glen could have submitted his letter of resignation privately, but he didn't.

So, why then?

Possibility 1: Does he believe shaming Diamond publicly will make them give him a better truck and ask him not to resign? That's not a recipe for a good, long-term business relationship. The only reason any company would bow to this unusual kind of pressure is if he was their only option, but you can bet they'd immediately make it a higher priority to find other options.

Possibility 2: He just wanted everyone to know he's quitting and his reasons why. It's what his letter states. But then why 20 pages about how this should be resolved?

Glen, I'll take your letter at face value. It says you quit. So good luck in your future endeavors. Sounds like you are great at what you do, and you shouldn't have any trouble finding other employers and/or customers.

Good luck to Diamond as well.
 
BVal said:
I was thinking about responding but I could NOT care less about anything shit you have to say :)

BVal
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In your effort to nit pick the semantics of Dartman's statement, you screwed up a sentence as well. So it appears that you are human, too! :D Yay humanity! :)
 
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Cuebacca said:
In your effort to nit pick the semantics of Dartman's statement, you screwed up a sentence as well. So it appears that you are human, too! :D Yay humanity! :)
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You are correct - I forgot the = sign in between anything and shit.

BVal
 
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