Prulhiere Cues...buyer beware

Thin sheet veneers are being wrapped around a core of maple.

At the heart of the matter the cuemaker never informed his customers of using this construction method.

http://forums.azbilliards.com/showthread.php?t=330098

Bishop said:
Just for clarification because I'm a bit confused on what is being debated pertaining to construction method.

I'm not in any way picking sides.

Are we suggesting that the cue has a highly figured veneer wrapped around a maple plug rather than a solid piece of wood that is cored and plugged with a maple core?

Because that is obviously two hugely different forms of construction.

I agree that a thin or thinner wall is left after coring and plugging. But that would be considerably different than wrapping a rod of maple with say an Amboyna veneer and calling it an "Amboyna" cue.

Just looking to understand exactly what the accusation is.
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Bishop said:
Just for clarification because I'm a bit confused on what is being debated pertaining to construction method.

I'm not in any way picking sides.

Are we suggesting that the cue has a highly figured veneer wrapped around a maple plug rather than a solid piece of wood that is cored and plugged with a maple core?

Because that is obviously two hugely different forms of construction.

I agree that a thin or thinner wall is left after coring and plugging. But that would be considerably different than wrapping a rod of maple with say an Amboyna veneer and calling it an "Amboyna" cue.

Just looking to understand exactly what the accusation is.
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It's a veneer wrap around a maple stick. Very deceptive. I'm still appalled by this method.
 
Thanks for the clarification. I've never actually seen a cue (that I know of) constructed in such a way. I can certainly see where issues would arise with building a cue that way.
 
Call this post what you will...

I've dealt with Brian on a few separate occasions and own a few of his cues, all of which I enjoy. None of mine are veneered stripped cues I will add...

Does his communication lack sometimes? Sure it does. He has a lot going on in his personal life though, which really isn't everyone's business.

I've seen a few people disappointed with their results, and all I've ever seen in response is a stand up individual willing to do what he can to fix the issue. It seems your issue has gone on far too long, but I have no doubt you will receive your money..your frustration is justifiable.

As for the other fella...I really don't even want to comment because it seems like a pointless argument with a child.

I hope everything works out for the best.. Btw the cues I have play wonderful.

If there is anything I can do to help let me know.

Sent from my Galaxy Nexus using Tapatalk 2
 
Good post.

Next time I am up in Hazleton can I contact you to see one of his cues in person? He did say that not all them were veneered.

aff said:
Call this post what you will...

I've dealt with Brian on a few separate occasions and own a few of his cues, all of which I enjoy. None of mine are veneered stripped cues I will add...

Does his communication lack sometimes? Sure it does. He has a lot going on in his personal life though, which really isn't everyone's business.

I've seen a few people disappointed with their results, and all I've ever seen in response is a stand up individual willing to do what he can to fix the issue. It seems your issue has gone on far too long, but I have no doubt you will receive your money..your frustration is justifiable.

As for the other fella...I really don't even want to comment because it seems like a pointless argument with a child.

I hope everything works out for the best.. Btw the cues I have play wonderful.

If there is anything I can do to help let me know.

Sent from my Galaxy Nexus using Tapatalk 2
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Tony_in_MD said:
Good post.

Next time I am up in Hazleton can I contact you to see one of his cues in person? He did say that not all them were veneered.
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You can absolutely contact me if you're within the area.

Sent from my Galaxy Nexus using Tapatalk 2
 
prulhiere cues said:
He lost the right to be called a customer when he attempted to blackmail me. That may set light with you, but not with me. I would have easily given him a refund had he handled it the right way.
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Uh, let's see if I'm reading this right... he blackmailed you and you are holding his money as hostage? Is that what you're saying?
 
He still has the cue. Please think before you try to make a sarcastic remark. This has gone on to long as is and to keep it going with silly comments makes no sense.
 
Serious questions

Did you inspect the cue before it left your shop?

Did you tell him how you used the veneers to get the look of something more expensive? .After all this is one of the few cues (your words) that was veneered, don't you think your customer deserved to know the truth?

Having those veneers not line up is a fairly noticeable thing. You don't need an electron microscope to see it. Did you put it together that way, or buy it that way?

Are you going to inform your future customers that they may be getting a veneered cue?
 
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prulhiere cues said:
He still has the cue. Please think before you try to make a sarcastic remark. This has gone on to long as is and to keep it going with silly comments makes no sense.
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Silly? LOL. Is it too SILLY to ask if you offered a refund as an option to this mess?
 
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Charlie Edwards said:
Uh, let's see if I'm reading this right... he blackmailed you and you are holding his money as hostage? Is that what you're saying?
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Let's get it straight, it's the other guy that according to Prulhiere, is trying to blackmail.

I, Texasguy4, never received a cue or refund.
 
texasguy4 said:
Let's get it straight, it's the other guy that according to Prulhiere, is trying to blackmail.

I, Texasguy4, never received a cue or refund.
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Sorry to hear about you getting screwed around. It's happened to me more than once dealing with certain cuemakers. Fortunately, they are not all as bad as Prulhiere.
 
Charles, I am not a bad guy. A refund should have been the first option. After I told him not to blackmail me in a private email he he replied and told me he didn't want the money, he had already written that off and that he would rather just destroy me on Az. I have that email still. If he would have sent me the cue and said I want a refund, in the beginning, that would have been the way to handle it. After you have your money, tell your story on here. I don't care after that what he says. I said I wouldn't tell certain information on this deal, but you guys are filling in the blanks with your own ideas and this whole thing is really getting to me. I didn't want to have to defend myself on here, but you are leaving me little choice.
 
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prulhiere cues said:
Charles, I am not a bad guy. A refund should have been the first option. After I told him not to blackmail me in a private email he he replied and told me he didn't want the money, he had already written that off and that he would rather just destroy me on Az. I have that email still. If he would have sent me the cue and said I want a refund, in the beginning, that would have been the way to handle it. After you have your money, tell your story on here. I don't care after that what he says. I said I wouldn't tell certain information on this deal, but you guys are filling in the blanks with your own ideas and this whole thing is really getting to me. I didn't want to have to defend myself on here, but you are leaving me little choice.
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Let's get things straight here because I also still have those emails too. I NEVER said I didn't want the money in our emails. I posted on here that I wrote it off as a loss because after I exposed your cue making techniques you got all pissed off and went on a rant. Your customer service is top notch too, the first and last sentence of your email to me was "First off, you are the piece of shit!" and "You can now kiss my ass, and feel free to post that."

My follow up email to you was,
I'm glad you responded the way you did. The money won't hurt me as much as I'm going to ruin your reputation. You're a con artist selling your cues knowing that they're shit. You're incompetent as you made the wrong cue AGAIN, and letting it leave your shop in the condition it was in. If you were actually proud of the way the cue came out then you should just quit making them.

Never said I didn't want the money, you are pissed off that I exposed you and you're doing a good job ruining yourself.
 
I have to admit it Guns. You are good at supplying just enough info to make it look one sided. You would be a good lawyer.
 
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