Would you call this great condition?
- Thread starter bowiebill
- Start date
Referring to the seller, Greg aka howardthedick aka hillbilliards as a liar or a crook is inaccurate and unwarranted, imo.
If I received that cue with the buttsleeve looking like what we see in the very first picture, I would be disappointed, too. I'm with the op on that.
However, once the seller offered to take the cue back with a full refund and even offered to cover *all shipping*, then his obligation to this buyer is over.
The buyer said that he decided to keep the cue because it was a b'day present and his son liked the cue and wanted to keep it. From this moment on, the buyer assumed all responsibility of ownership, in need of any repairs or whatever. Doesn't that make sense?
The seller did not act like a crook nor did he lie. Look at his az iTrader rating and look at his extensive positive rating on eBay. You don't get that kind of rep by jerking people around.
It seems very plausible to me that this seller made an honest mistake by not checking the cue very well before selling/shipping. But that's a long way from being a liar or a crook.
I think it was unfair to post this thread after the seller offered all of the op's money back and it was even worse that he issued a negative feedback on his ebay record which, again, was extensive and all positive. Obvious to me is that the seller worked very hard to achieve such a great rating and anyone who would feel justified to issue him negative feedback should have had some *real cause*.
all imo, of course.
best,
brian kc
If I received that cue with the buttsleeve looking like what we see in the very first picture, I would be disappointed, too. I'm with the op on that.
However, once the seller offered to take the cue back with a full refund and even offered to cover *all shipping*, then his obligation to this buyer is over.
The buyer said that he decided to keep the cue because it was a b'day present and his son liked the cue and wanted to keep it. From this moment on, the buyer assumed all responsibility of ownership, in need of any repairs or whatever. Doesn't that make sense?
The seller did not act like a crook nor did he lie. Look at his az iTrader rating and look at his extensive positive rating on eBay. You don't get that kind of rep by jerking people around.
It seems very plausible to me that this seller made an honest mistake by not checking the cue very well before selling/shipping. But that's a long way from being a liar or a crook.
I think it was unfair to post this thread after the seller offered all of the op's money back and it was even worse that he issued a negative feedback on his ebay record which, again, was extensive and all positive. Obvious to me is that the seller worked very hard to achieve such a great rating and anyone who would feel justified to issue him negative feedback should have had some *real cause*.
all imo, of course.
best,
brian kc
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With the extent of the damage, he is lying when he says he didn’t notice it. He is a cue dealer! No way a cue dealer doesn’t notice the whole butt below the wrap is trashed. He lied and he didn’t disclose the damage when he listed it for sale. That makes him a liar and a crook in my opinion.
Jeff...You are just not getting the point. The cue's condition was unsatisfactory to you on delivery. The seller offered an immediate full refund, along with paying to ship the cue back to him. You declined his offer of a refund, and kept the cue. That ends the issue. It doesn't matter what condition the cue is in...it's used. The seller has a strong reputation here for many years and thousands of transactions. Stop trying to blame anyone but yourself, and MOVE ON! :angry:
Scott Lee
http://poolknowledge.com
Scott Lee
http://poolknowledge.com
Please don't raise your kid to be as self-entitled as you.
IN YOUR OPINION only, Jeff. Hundreds to thousands of others say the opposite. Whether you feel "wronged" or not, you could have returned the cue...you didn't. It's all on YOU...period. Give it up and move on. Every time you continue this ridiculous thread, you make yourself look all the more foolish. Maybe you don't care. :shrug: :deadhorse:
Scott Lee
http://poolknowledge.com
Scott Lee
http://poolknowledge.com
I agree with the OP. What the seller did was dishonest, and for someone to say they didnt notice it when he shipped it is bull$hit too.
He tried to get the cue back because it sold too low, and the OP opened the door when he said he was dis-satisfied.
I have done business with Greg in the past, no issues. But to say that cue was in excellent condition was wrong, and I dont care if he has done a million deals with no issues. He was in the wrong.
We all need to as accurate as possible in description. IMO, the OP has been bad mouthed in this thread, and lied to.
Him asking for a refinishing costs IMO, was fair. Honest mistakes happen all the time, I make them too. The description should have been more accurate and honest.
Ken
He tried to get the cue back because it sold too low, and the OP opened the door when he said he was dis-satisfied.
I have done business with Greg in the past, no issues. But to say that cue was in excellent condition was wrong, and I dont care if he has done a million deals with no issues. He was in the wrong.
We all need to as accurate as possible in description. IMO, the OP has been bad mouthed in this thread, and lied to.
Him asking for a refinishing costs IMO, was fair. Honest mistakes happen all the time, I make them too. The description should have been more accurate and honest.
Ken
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Look, the guy has a long history of good transactions. We all goof. I did on my first one here and learned how to do it right. He was MORE than agreeable in his offer to take care of you and you declined then acted like a kid who just had his last M&M stolen. You really need to move on brother.
Quite a few people agree with OP, myself included, unfair for Scott to say that.
RJ hit the nail on the head earlier.
Now I don't know either party at all. But pp9, I think you are outright wrong accusing the seller the way you are. Should he not be at least given the benefit of the doubt? I mean with 6000 + transactions or whatever with 100% positive feedback that's crazy good reputation and he admitted he missed it ( to me it doesn't even look like a big deal from the pics ) and he offered to refund AND SHIPPING. In retail that's about as much as one can or should do imho. If you go to Nordstroms and get home and discover your new sweater has a blemish, you take it back and get your refund , are you gonna demand gas money too????? That's craziness. Now I'm not saying op is Justin , but this seems just like the kind of move he was pulling with everyone doesn't it??? It seems like the seller moves A LOT of stuff so I can see how something once in awhile gets overlooked and it's not like he told the op to go pound sand, he immediately tried to rectify it. In the normal course of retail sales, what is the standard expected from a retailer if customer is unhappy? Yes that's correct, a refund. Tell yall what, if I was the seller I'd be damn pissed off with this whole deal and op. Some words have been thrown around from other posters such as crybaby , entitled, etc and I'd tend to agree. Pp9, you always try to portray yourself as logical or whatever so does it make sense to you that someone would get 6000 + @100% if they were going around " scamming " people as you put it or would it make more sense that it was an honest oversight????
My recommendation to anyone purchasing used or vintage cues is to ask questions concerning condition.
If you are not intimately familiar with the cue you are considering, you should ask a lot of questions. It is easier to get everything out in the open up front rather than making assumptions and being disappointed.
If a seller chooses to use a descriptive term other than New or Like New such as one of those shown below, I recommend you to ask specific questions.
If a seller does not show clear pictures of all four sides of each part of a cue, I recommend requesting additional pictures that show those areas.
If your requirement is that a cue be in new, mint, or excellent condition, I advise that you ask for verification from the seller that it is indeed in that condition.
When a cue is anything less that "New" the condition becomes vague. Even "Like New" is subject to interpretation.
I always advise people to ask questions regardless because if for no other reason you will be able to make a judgement of the demeanor of the seller. If you receive no response or the seller is rude, that speaks for itself. If the seller is forthcoming that tells you the seller is someone who will work with you if a problem arises.
This was probably more than you wanted to read, if you read it at all. But it's honest advice that will hopefully help someone.
New = Sold by the manufacturer or cue maker.
Like New = In almost the same condition as sold by the manufacturer or cue maker to the original owner.
Mint = Similar to new condition with almost imperceptible wear and no clear defects.
Excellent = Upon very close and discriminating examination, slight wear to finish with no clear defects.
Very Good = Some cosmetic wear, maybe a nick or blemish. Very presentable, but might disappoint the perfectionist.
Good = A playable cue, also presentable but while not abused, might exhibit wear from use normal use.
Fair = A playable cue with wear from use. Expect nicks, scratches, dents, a worn wrap. May or may not roll true.
Poor = A cue that may be playable but most likely needs some amount of work depending upon the buyer's intentions. Might be warped.
If you are not intimately familiar with the cue you are considering, you should ask a lot of questions. It is easier to get everything out in the open up front rather than making assumptions and being disappointed.
If a seller chooses to use a descriptive term other than New or Like New such as one of those shown below, I recommend you to ask specific questions.
If a seller does not show clear pictures of all four sides of each part of a cue, I recommend requesting additional pictures that show those areas.
If your requirement is that a cue be in new, mint, or excellent condition, I advise that you ask for verification from the seller that it is indeed in that condition.
When a cue is anything less that "New" the condition becomes vague. Even "Like New" is subject to interpretation.
I always advise people to ask questions regardless because if for no other reason you will be able to make a judgement of the demeanor of the seller. If you receive no response or the seller is rude, that speaks for itself. If the seller is forthcoming that tells you the seller is someone who will work with you if a problem arises.
This was probably more than you wanted to read, if you read it at all. But it's honest advice that will hopefully help someone.
New = Sold by the manufacturer or cue maker.
Like New = In almost the same condition as sold by the manufacturer or cue maker to the original owner.
Mint = Similar to new condition with almost imperceptible wear and no clear defects.
Excellent = Upon very close and discriminating examination, slight wear to finish with no clear defects.
Very Good = Some cosmetic wear, maybe a nick or blemish. Very presentable, but might disappoint the perfectionist.
Good = A playable cue, also presentable but while not abused, might exhibit wear from use normal use.
Fair = A playable cue with wear from use. Expect nicks, scratches, dents, a worn wrap. May or may not roll true.
Poor = A cue that may be playable but most likely needs some amount of work depending upon the buyer's intentions. Might be warped.
Let's say you go out to dinner, kitchen serves you raw chicken, if they refund your money, then you can't complain or leave a review of what happened?
In almost any industry other than this sharing your experience good, bad or impartial is common place.
On az, if you get a refund, well shut your mouth
In almost any industry other than this sharing your experience good, bad or impartial is common place.
On az, if you get a refund, well shut your mouth
You can leave a review of what happened as long as it includes all of the facts including that the restaurant did not charge for the meal.
Everyone makes a mistake, but that does not grant the consumer a license after being made whole to light torches and make unfair and unreasonable statements or demands.