What's a cock-up?ob1-mackie said:the cue got dispatched with 2 other sales all on the wrong type of mailing(surface instead of signed for priority)
you fail to mention i did offer you a refund after the first cock-up as same as i did the other sales.
the reason i delayed the second refund was so i could make sure enough cash was in the account for paypal to cover the refund....the 27th my payday
i'm sorry for the hassle it has caused.....as previously said....
i agree the receipt shouldn't have been thrown away.....it was done it a moment of frustration after i had found that the parcels had been dispatched incorrectly.
i've had a fair bit on my plate lately with work and personal matter(all of which are none of your business) and i may have let a few things slip.
as i said you'll get your refund on the 27th........and i'm sure your cue will arrive too.....and i as i said you can have both