hate to disagree with anybody, but the Cyclops cue ball has a problem. Its so common that a great number of people have noticed it. Maybe the problem has or is being addressed by the people who make them, but so far, it isn't fixed. If someone received a set that has no problem; you're the exception, not the rule.
FWIW, not trying to trash Cyclops, just want them to fix the problem. If nobody speaks up, we can't expect it to be addressed.
You do realize this cue ball issue rolling off took place 3 years ago, right?