Responsibility Question On Cue Sale

It's a shame the maker of the cue won't fix it. His repair would probably preserve the cue's value. Having someone else repair it could adversely affect that value. However, that point is probably more important with real expensive cues and may not be significant in this case.
 
AtLarge said:
It's a shame the maker of the cue won't fix it. His repair would probably preserve the cue's value. Having someone else repair it could adversely affect that value. However, that point is probably more important with real expensive cues and may not be significant in this case.
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The maker is way too busy and he said that if it is, in fact, an A-joint issue, a repair attempt would probably be futile given the way he constructs them. He went into some detail with me and ended with saying it would most likely end up in the trash can.

I will take Tate's suggestion to tightly tape the joint to see if that reduces or eliminates the noise.

best,
brian kc
 
Not buying all of this

Kickin' Chicken said:
The maker is way too busy and he said that if it is, in fact, an A-joint issue, a repair attempt would probably be futile given the way he constructs them. He went into some detail with me and ended with saying it would most likely end up in the trash can.

I will take Tate's suggestion to tightly tape the joint to see if that reduces or eliminates the noise.

best,
brian kc
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Brian cues that have been dropped most of the time will be damaged on the out side of the cue.


Cues that have been left in a hot car shrink and you can tell if some one left them in a hot car .

Is the outside of the cue show where its been dropped or are the rings popped or inlays separating from being hot?

You can get the cue X rayed , then drill a tiny hole . fill the void with a syringe filled with epoxy , shove a tooth pick in the hole break it off redo the finish or put the wrap back on.
 
What kind of relief is he requesting? I'd be inclined to help diagnose and point in the right direction but after a few weeks it may be "hey man I feel shitty about this but the cue neve had this issue before the sale, and I played it quite a bit" I may offer 150 towards a possible repair...

Tough situation.
 
Kickin' Chicken said:
The maker is way too busy and he said that if it is, in fact, an A-joint issue, a repair attempt would probably be futile given the way he constructs them....
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A whole lot of speculation on the thread. If in fact, you can't narrow down the cause of the rattle, I'd think the best course action is to get the cue in maker's hands to figure out exactly what's wrong with it before figuring out next step. Gotta determine if it's worth the effort and cost for a $600 cue.

If it was me, I'd just refund the money or get him to pick another cue. Local sales can be more PITA.
 
ribdoner said:
satisfy the customer, the roi could be substantial
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And there you have it. Local Sale, in your Local Pool room. It can be a death sentence.
Take a Big slug of high octane whiskey, hold your nose, and buy back the Cue.

Most of us who've flipped Cues over the years have experienced this no-win situation.
 
Brian, I was going to suggest to ask the cuemaker which you already did. Only other option I could think of is to send it to Scott at Proficient Billiards. I think his prices are fair. If he can fix it at a reasonable price, then I think at most you should split the costs with the guy. I couldn't see paying for it all yourself as it wan't your fault.

Hope everything works out for you, don't know you but you seem like a good dude.

Greg
 
this thread...

I am very happy that I posted this thread because the thoughtful answers from fellow azb'ers reinforces for me that in a situation like this one there isn't just one correct answer.

I have only known the buyer a couple of months but he does seem like a very nice fellow and my nature is to be fair so I will help him out and am still deciding exactly what that will be. Probably something somewhere in the middle, we'll see.

As for preserving my rep locally, thankfully, that's not a concern for me. People around here have me pegged pretty good. :)

I rarely ever sell a cue locally and if you think about my itrader of 160 over 9 years and probably a fairly even split between buying and selling, that would have me selling maybe 9 cues a year. Actually less because there has been ball sets, t shirts, books and assorted other items.

Not exactly a cue flipper. :)

Mostly what I enjoy is trying cues from various cuemakers to enjoy the nuance differences; that and some collecting. :)

I will let you guys know how we get this resolved.

Thanks for the great input. :thumbup:

best,
brian kc
 
i was in jerry franklins shop,way back
he took one back that had been sold a long time before and fixed it for the customer
after a period over a year

no wonder they have a great reputation

the buzz you described was probably caused by the customer hitting the cue with the palm of his hand to check the flexibility of the shaft vibration

this is a common monkey see monkey do practice that often damages the cue exactly how you described

cues are not meant to be hit like this,it can cause the joint at the wrap to come loose



i would ask the cue maker to take a look at it for the customer and fix it,this is a responsibility
the cue maker not the seller,if you are a dealer of the cues
i would try to do everything possible for the customer including getting him another cue

dean

I just reread your last post
you are not a dealer,you only buy try and pass on

in that case I think you have no responsibility what so ever
explain that

you might ask the cue maker to help him but it is not your responsibility
 
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To me its simple. It just comes down to how much of a nice guy you want to be.

You have no idea how the cue was handled after he took possession. Anything could have happened, left in the car, dropped, he could have let someone else hits balls with it and they did something to it.

So I would do nothing since he had it for weeks.

As far as the maker I don't understand their response at all.

So let us know how much of a nice guy you end up being.

Oh and by the way nice guy I have a cue that was once owned but you that has some problems you should take care of for me.
 
boradriver said:
To me its simple. It just comes down to how much of a nice guy you want to be.

You have no idea how the cue was handled after he took possession. Anything could have happened, left in the car, dropped, he could have let someone else hits balls with it and they did something to it.

So I would do nothing since he had it for weeks.

As far as the maker I don't understand their response at all.

So let us know how much of a nice guy you end up being.

Oh and by the way nice guy I have a cue that was once owned but you that has some problems you should take care of for me.
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but that was at least 3 owners ago.

all right, Cliff, send it back for a full refund... :grin-square:
 
Kickin' Chicken said:
you didn't read the whole thread, didja? :p
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Good Morning Brian.
Good questions in this thread. I can only imagine some of the responses if you were a Cue maker and sold a second hand cue that was or was not made by you.
My question is???
Don't you still have 3 Cue makers who operate and live very close to you? To at least get the problem diagnosed?????
 
franko said:
I would offer help in finding the rattle as a friend. You are under no obligation as the seller after someone has had the cue for two weeks.
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Ditto this. However your choice to leave as is or pitch in. Reverse the situation..how would you want it handled...what would you hope for? If it comes down to it maybe split the cost of a repair. In all honesty you owe the buyer nothing. Maybe he broke with or tossed it. Rattles do not come out of nowhere.
 
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I just binge watched the first two seasons of Deadwood on Amazon Prime. (I think I need psychotherapy now).

Regardless of that, we need to ask ourselves, how would Al Swearengen handle this? He would take two quick shots of Scotch, send over a complimentary glass of whiskey to the disgruntled customer and offer up some unbathed female companionship. He would speak in senseless riddles with his eyes rolling trying to make sense of all this, questioning the purpose and ironies of life itself, as two of his hired killers stare holes into the customer while they finger their Colt 45's and Bowie knives. The customer would start sweating and shivering, then lo and behold, the rattle would seemingly repair itself. All is well, next episode.
 
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As a customer I would not expect a refund in this instance. If I played a cue twice and loved it twice, and the rattle was not present at the time of the sale, it wouldn't cross my mind that it was your responsibility. I would only ask for a refund if I thought you new if this condition and purposefully hid it for the sake of making the sale. That clearly was not the case here. He had it two weeks, that's plenty of time to damage a cue, even without physical damage to the outside of the cue. Who knows what he did with it. Did he store it in his damp basement? Did he stick in a hot, stuffy closet? Is his house climate controlled? If so, did he then take it from his cold, dry house out into the sweltering humid car and down into the hot, humid pool room? You don't know any of this, and any of these extremes may be more than enough to cause wood to go awry. I've also seen full cues fall lengthwise flat on the ground and sustain the same type of damage you describe, though there was no outward sign if a drop.
 
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TATE said:
I just binge watched the first two seasons of Deadwood on Amazon Prime. (I think I need psychotherapy now).

Regardless of that, we need to ask ourselves, how would Al Swearengen handle this? He would take two quick shots of Scotch, send over a complimentary glass of whiskey to the disgruntled customer and offer up some unbathed female companionship. He would speak in senseless riddles with his eyes rolling trying to make sense of all this, questioning the purpose and ironies of life itself, as two of his hired killers stare holes into the customer while they finger their Colt 45's and Bowie knives. The customer would start sweating and shivering, then lo and behold, the rattle would seemingly repair itself. All is well, next episode.
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I have no idea what Deadwood is, or Al Swearengen. I don't see much TV.

But I know that guy by a different name. I ride with him..... :wink::grin:



.


.
 
Michael Webb said:
Good Morning Brian.
Good questions in this thread. I can only imagine some of the responses if you were a Cue maker and sold a second hand cue that was or was not made by you.
My question is???
Don't you still have 3 Cue makers who operate and live very close to you? To at least get the problem diagnosed?????
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Hi Michael;

Hope you're doing well, buddy.

Yes, there are. One had a quick look without getting too far into it but has gone on an extended vacation.

I am working on it with one of the others, though.

Thx,
brian kc
 
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