warpage issue with purchase, what would u do?

Unfortunately sometimes it is hard to tell whether something was shipped the correct way or not, or damaged in shipping. I always put insurance on my cues when they ship out. That can help. I don't think this cue is an issue with shipping though.... looks like the roll had to have been there before shipping. The problem is like Scott said, iTrader is great for the straight to the point deals. The deals where everything goes great or everything goes wrong. The in betweens like this one is hard to value numerically on an iTrader ranking. Either way I feel that you should be entitled to a full refund of your money and shipping, given that it was conveyed to you that the cue was straight. iTrader is good but it's not gonna fully give you an idea of who you are buying from.
Like the previous guys said, get a full refund, send the cue back and don't stress about it. When it comes to iTrader and the reputation of the seller, I think it's up to you to do what you feel is best. Not really a cut and dry issue.
best of luck man.
 
Quote:
Originally Posted by jemerson23 View Post
Question is, this cue was part of a large package deal at a great price, so how much of the package is that cue worth? a few cues and a case for under 500 if I recall was steal with or without the cue, so again, question is, what is fair compensation for that cue alone.....
Jemerson, Thank you so much for posting, what a great rack! I think the agreed upon price is kind of irrelevant, weather he told me it was straight and sold it to me for $100, $300, or $500 I don't think matters, this thread isn't about weather I got a good price or not, its about the sellers description. With that being said, please write something else. Love those titties!

jemerson23 said:
I wasn't saying don't worry about it because you got a good price, I was curious what you the buyer thinks he should do as far as compensation, since there were so many elements in the deal.



Coincidently, her rack wobbles, too!
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Those are so awesome! This cue was my main reason for purchsing the package and I believe WAS the most valuable piece in the deal, I don't really know whats fair, that's why I posted this thread. I figured I would do what a real democracy does (not like ours in America) and vote on it, and just do what the majority thought. I recently bought a schon to resell and it had a credit card size warp at the joint of the butt, but I got a good deal on it and figured I could probably still make a little money on it, just not what I thought, better than sending it back and making nothing though, but it wasn't what I was promised. So I thought it was fair to tell the seller about the issue, and ask him to refund me $15, the same money he was gonna have to pay for return shipping anyway. I think he thought I was BSing so I offered to just send it back if he didn't feel right about it. We worked it out and I did ok on the cue, even though I mentioned the warpage when selling. But this warpage is worse, and I honestly can't say to the dollar exactly what this old cue is worth, I had a much better idea of the exact market value of the schon. Also, its hard to underplay this warpage, unless of course I just say that its straight! LOL, Yah!!! But I'm just not that kinda guy, I treat people the way I like to be treated and wish everyone else would do the same. I believe in Karma. I used to steal from my friends and screw people over when I was a kid, bad shit happened to me. When I learned and started being nicer and more honest, now I f**kin got it made! All good shit happens to me, except this of course... but worse shit happens to people, trust me...
 
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This has always been a touchy subject, need to define what is "warped" and what is "straight". So what is a straight cue or a cue that has a taper roll look likes? This old adam cue look like it definitely has a warp in the handle when rolled on a flat surface but it come to older cues...unless it's bent like a bow...you will be amazed how many people still call it straight. If someone sight the cue..from the forearm to the shaft...the cue may look straight as well.

The cue appears to lift for what ever reason...could be the wrap,etc. and it may actually be straight on the lathe. Now should the straightness of the cue affect it value? I would say 8 of 10 SW are not perfectly straight (not warped) and that doesn't seem affect these cues value. If anything values should be placed on "playability".
Regards,
Duc.

w9ball said:
I just received a cue I purchased from a very reputable seller on the forum here and though the seller said the forearm of the cue was straight, it is significantly warped. I am writing this thread because this is not the first time this has happened to me here on AZ by a very reputable seller. So I know everyone is gonna say, well just send it back, and that's all great, because I'm sure the guy will take the stuff back, but my issue is this keeps happening. We were supposed to have a deal for a certain amount of money for a certain cue in a certain condition, now these sellers have not held up there end of the bargain, so here is my question to you azers:
1. What is the demonition in value of a given cue due to a warped butt? How much less % would a said cue be worth with a warped butt than straight?
2. What kind of Itrader rating do you leave someone if they send you cues that are blatantly not as described, but then take them back on a return? Ya they made it right but I still feel like I got screwed out of the deal and my time and added aggravation. What do the veterans do in this instance? I plan to ask for some money back, but how much is it fair to even ask for? I'm just frustrated because this keeps happening. Below are the pictures of the said warpage. Notice that the warpage on the butt end extends past where the wrap starts and on the joint end extends past the end of the points.
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Cuemaster98 said:
This has always been a touchy subject, need to define what is "warped" and what is "straight". The cue appears to lift for what ever reason...could be the wrap,etc. and it may actually be straight on the lathe. Now should the straightness of the cue affect it value? I would say 8 of 10 SW are not straight (not warped) and that doesn't seem affect these cues value. If anything values should be placed on "playability".

Regards,
Duc.
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You have really got me scratching my head with some of your thoughts. Duc - if you sell me a crooked cue and don't tell me it's crooked, I'm sending it back. 'lifts because of wrap' is a common description - rifle-siting the cue is generally enough to tell if it's the wrap or actual warpage. Just buy 2 used Meuccis and you are sure to get a good example.

Where I have issues with 'straightness' descriptions is that tiny bit of roll you might get on a shaft, that doesn't show up when you rifle-site it. There's got to be a limit somewhere, and everyone has their own thoughts. I have bought shafts described as "rolls straight" that I would have described as "slight lift" or "wobble". So what does that really mean? One had a little bit of lift, but rifle-sited nice, and I knew it wouldn't affect play. So no biggy. Another rifle-sited crooked (as you turn it, shaft clearly leans a little to the left, then to the right) and had a wobble. Well, heck - it's still straighter than a hockey stick. Does that make it straight? Not in my opinion. Did it play fine? Yeah, it did. Most slightly crooked shafts don't bother my play, but some people can't hit with them, just knowing they are crooked, and they shouldn't have to play under that disadvantage when they paid for a "straight" shaft.
 
runscott said:
You have really got me scratching my head with some of your thoughts. Duc - if you sell me a crooked cue and don't tell me it's crooked, I'm sending it back. 'lifts because of wrap' is a common description - rifle-siting the cue is generally enough to tell if it's the wrap or actual warpage. Just buy 2 used Meuccis and you are sure to get a good example.

Where I have issues with 'straightness' descriptions is that tiny bit of roll you might get on a shaft, that doesn't show up when you rifle-site it. There's got to be a limit somewhere, and everyone has their own thoughts. I have bought shafts described as "rolls straight" that I would have described as "slight lift" or "wobble". So what does that really mean? One had a little bit of lift, but rifle-sited nice, and I knew it wouldn't affect play. So no biggy. Another rifle-sited crooked (as you turn it, shaft clearly leans a little to the left, then to the right) and had a wobble. Well, heck - it's still straighter than a hockey stick. Does that make it straight? Not in my opinion. Did it play fine? Yeah, it did. Most slightly crooked shafts don't bother my play, but some people can't hit with them, just knowing they are crooked, and they shouldn't have to play under that disadvantage when they paid for a "straight" shaft.
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And that leads right to my point, its different strokes for different folks. No need to get into a discussion of who's definition of straight is right or who's is wrong. If you don't like what you get sent when you bought an item sight unseen, simply ask the seller for a return for refund and if he readily agrees, no harm no foul, move on to the next.

Kevin
 
Itrader

I would leave feedback in Itrader based on the actions of the seller. Doesn't make a difference how much you paid for the cue or collection of cues, bad descriptions are bad descriptions. I would tend to leave bad feedback here if there was a physical defect that was not disclosed as such. A Butt warped that bad....has to be mentioned.
 
Send everything back and get all your money back! After this takes place give him positive iTrader. But for now I wouldn't think to much about iTrader, I would be thinking about getting my money back! Ron
 
I bought a cue fromm a guy on here that stated it was perfectly straight. I drove 300 miles roundtrip. Picked up the cue in a parking lot at night, so I couldn't really see. Got back to the hotel I rented for the night, and found the butt to not only be warped as fock, but also strongly believe the cue was a fake as well.

I called the seller asap and told him we were undoing this deal. Next morning we met and gave him the cue back for my refund (although the gas, time, and hotel were a complete loss, BECAUSE I TOOK HIS WORD FOR IT!).

I did not leave a bad itrader although I prolly should have, for three different reasons. The whole thing has me VERY hesitant to trade with most people on this forum.
Live and learn I guess.
 
will the seller come clean?

If he/she takes the return and full refund then that warrants positive itrader but state the fact that his original cue description was incorrect in the itrader section.
 
Will be sending refund. No problem. Wish the poster would have contacted me first and let me respond before making it an issue. Dont know if he stated or not that he only received it today or maybe yesterday. I sent pm this afternoon asking if he got it. For the price of the package was pretty much free. I will post a vid on how the cue rolls when i get it. I will just sell everything local from now on. Its bad enough financially that i have to practically give stuff away to pay bills then have this to happen. Thanks for the support from some of the Az'ers.
 
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ummm NEGATIVE feedback thats the WHOLE POINT. He knew it was warped, if he didnt, STILL negative for sellin wo checking it out first
 
Sorry Wylie, for being so negative. Im just getting hit with a few bad rolls right now. Hope we can put it behind us. I will do what i can to make it right.
 
Spooled said:
ummm NEGATIVE feedback thats the WHOLE POINT. He knew it was warped, if he didnt, STILL negative for sellin wo checking it out first
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So in your view there's no difference between a seller when informed of a buyer's dissatisfaction with the item you sent him says "hey I'm really sorry please sent it back and I'll refund all your money" from a seller who says "that's tough stick it up your butt"?

Thanks

Kevin
 
Adams Cue

If it will help JL I will buy the cue for what I remember he was asking. The cue was described as being worth about $300 as is, much more in the blue book if fixed up. The package was advertised at a $1050 and the selling price less than half shipped. If my math is correct the buyer paid about $150 for the cue. If this is correct send me a paypal invoice for $160, ship with no insurance as slow as possible. PM for my paypal address if this will help resolve the issue. If anyone wants a great Schon Ltd with a warped butt I will sell it cheap.
 
Written before I read everything else:



I would figure out where the warp was and calculate the repair cost. Usually that kind of warp is in the handle under the wrap or in the joint connecting the handle to the forearm. The repair on that would be about $300 to $400 depending on what other work the cue needed as a result of the repair.

I would return the cue for a refund, or if I liked the cue I would get a refund for the repair cost

By the way, there is a good chance the seller was negligent in not checking the cue for straightness, but I have had a couple of cues like this damaged in shipping. If a box get's crunched, it's possible for a hadle to break under the wrap or the forearm to handle connection to bend which can cause mis-alignment like this. When you tap the joint and the butt on table, can you hear any buzz?

Chris

Written after I read it:

Cheap cues that are warped are only good for parts or to lend to your opponent in money games.
 
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I understand the thought process with leaving positive feedback after receiving a refund. I think you could consider that as close as you're going to get in obtaining pre-loss condition.

However if it was me and I received a warped cue like that I'd have to wonder if the seller was just going to take a chance that I wouldn't notice and if I did worst case he'd just refund the money and try to move it to someone else and hope they don't notice.

I think it's real hard to determine what's an honest mistake and what's intended deception.

I'd consider not leaving any feedback at all. In the end if you're refunded then the deal was never done.
 
Bishop said:
I understand the thought process with leaving positive feedback after receiving a refund. I think you could consider that as close as you're going to get in obtaining pre-loss condition.

However if it was me and I received a warped cue like that I'd have to wonder if the seller was just going to take a chance that I wouldn't notice and if I did worst case he'd just refund the money and try to move it to someone else and hope they don't notice.

I think it's real hard to determine what's an honest mistake and what's intended deception.

I'd consider not leaving any feedback at all. In the end if you're refunded then the deal was never done.
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I agree with you there. Everybody just go back to where they were before the deal happened. Like you say "you have to wonder" and that wondering is just why you can't be assuming that the seller did it on purpose. Mistakes are the whole reason that "mistakes" is a word.

Kevin
 
Bishop said:
I'd consider not leaving any feedback at all. In the end if you're refunded then the deal was never done.
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If the deal was rolled back to both party's satisfactions, I'm with this sentiment. I think the big question is who will absorb the return shipping.

My, personally, will ship back the cue and be done with. Depending on how the transaction rolls back (e.g. seller agreeing to absorb the return shipping cost or not), I can determine whether this is a seller I want to do more transaction in future or not.
 
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kvinbrwr said:
So in your view there's no difference between a seller when informed of a buyer's dissatisfaction with the item you sent him says "hey I'm really sorry please sent it back and I'll refund all your money" from a seller who says "that's tough stick it up your butt"?

Thanks

Kevin
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Kevin, one difference is that it would be better for the board as a whole, if a seller would tell me to stick the cue up my butt, than to continue to sell misrepresented items with 'sincere' apologies. Beware the used car salesman.

I DO understand that honest mistakes occur, and everyone certainly deserves at least one, especially if they make amends.
 
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