Hi guys,
I have been asked by Thingie (Joel) to serve as a neutral party in the resolution of this matter. As most of you know, Hal recently bought a SW from Thingie, found a ding and a warp, and is now requesting a refund from Thingie. Thingie has asked Hal to ship the cue to me, and once I have confirmed receipt, Thingie will issue a refund to Hal. I will then also be taking pictures of the ding on the cue as well as the butt warp and posting them here. Subsequently, I will be taking the cue up to Ed Young in Chicago to ask his expert opinion regarding the damages on the cue and also request a re-finish to be done on the SW. The cue will NOT leave the USA.
Please note that this thread is meant to help salvage Thingie's reputation and is not intended to be a ground for flame wars. I will also only be posting events as they happen and pictures as I take them, and not my personal opinion in the matter. I have no personal interest in the sale of the cue and no say in Hal and Thingie's monetary transactions.
Thanks for reading and like everyone else, I hope that this situation will be resolved amicably.
I have been asked by Thingie (Joel) to serve as a neutral party in the resolution of this matter. As most of you know, Hal recently bought a SW from Thingie, found a ding and a warp, and is now requesting a refund from Thingie. Thingie has asked Hal to ship the cue to me, and once I have confirmed receipt, Thingie will issue a refund to Hal. I will then also be taking pictures of the ding on the cue as well as the butt warp and posting them here. Subsequently, I will be taking the cue up to Ed Young in Chicago to ask his expert opinion regarding the damages on the cue and also request a re-finish to be done on the SW. The cue will NOT leave the USA.
Please note that this thread is meant to help salvage Thingie's reputation and is not intended to be a ground for flame wars. I will also only be posting events as they happen and pictures as I take them, and not my personal opinion in the matter. I have no personal interest in the sale of the cue and no say in Hal and Thingie's monetary transactions.
Thanks for reading and like everyone else, I hope that this situation will be resolved amicably.