Nielsens Billiards

Order from Nielsens

Always excellent customer service and fast shipping. Never once had a problem.

Highly recommended.

Also, try giving Joe a call directly. He can answer any questions you might have and I'm not sure if he still does, but he used to give discounts to AZ members.
 
All Good

Ordered a cue from them for a buddy. Called early one morning and spoke with a very friendly, helpful woman. Cue and accessories came well packed and on time. Price was right too. What more can one want?

Would not hesitate to do business with them again. In fact, if they have anything I'm looking for and they're within a few bucks, they'll get the business. :)
 
Joe is a dealer of my X Breaker.

My customers are all very pleased with his customer service.

I would not hesitate to refer any business his way.

Richard
 
I will gladly agree with every post above. Joe is the best of the best. I've done business with him on numerous occasions, as early as 5 years ago. Now, he advertises on my site and I couldn't be happier with him as a friend and business associate.
-yow!
 
Perfect Seller

Cardinal_Syn said:
Has anyone purchased anything from them on ebay? They have a great feedback but some of their items are pretty low priced not that I'm complaining too low IMO. Just wondering if any one had problems with them.
http://stores.ebay.ca/Nielsens-Billiards
Click to expand...

You don't get the feedback (PERFECT) over thousands of transactions without doing everything right. I have bought from Joe many times and EVERY transaction has been flawless. He really takes care of his customers.
 
Echo on the GREAT seller. Purchased the Super Aramith Pro-Cup Value pack from him. Super fast shipping and the best price I found after lots of searching.
If I ever decide on a cue I'll include his products in the search.
 
several purchases from him, I had a problem!

I made several purchases from Joe, and I had a problem! I chose to send a check. When it didn't arrive in a timely manner I sent a second check and received my order of misc. shop supplies in a very timely manner. A month or two later my first check showed up at Joe's. With his reputation, I told him to just tear it up and throw it in the trash can. He wasn't happy with that solution and a few days later I received an envelope full of tiny check pieces!

He was very good keeping up with correspondence when we had the glitch because I used snail mail and I have ordered from him several more times without a hitch.

I noted awhile back that I deal with three guys named Joe and all give great service. I think it is something to do with the name. :D :D :D

Hu
 
Rackem the key

JOEY said:
i think your right.... its all in the name joe....lol
joey
Click to expand...
That's exactly true Joey. If you can not get it from Rackem get it from Joerackem. Although in no way related we are both Good guys:D :D :D
 
I got an Instroke Buffalo 3x7 case from them, new, quite
a bit cheaper than anywhere else. Looks perfect to me.
Plus, those black no-name leather cases they sell are a good deal.
 
Great guy and his wife was helpful as well. I bought a Huebler sneaky pete from them. They are very good at answering calls and questions. Shipping was fast and well packaged.
 
AAAAA The Best Seller you can found on Ebay. Awesome+++++++
Never have a Problem and I stay in Germany.;-)
 
Really impressive...

I ordered a McDermott from Nielsens yesterday and I was going through the email confirmations and saw something that really struck me.

I called at about 10:30 am and when I looked at the tracking information today I noticed that the USPS accepted the package at 12:40 pm yesterday.

Now unless I'm not reading this correctly, Nielsen's processed my order, packed and got it to the USPS in about 2 hours....

I know that most vendors are able to move merchandise quickly now, but 2 hours??

Now THAT is customer service.....

Best price I had seen on this cue anywhere, by far, as well.
 
Cardinal_Syn said:
Has anyone purchased anything from them on ebay? They have a great feedback but some of their items are pretty low priced not that I'm complaining too low IMO. Just wondering if any one had problems with them.
http://stores.ebay.ca/Nielsens-Billiards
Click to expand...
I have bought from Joerackem both on ebay and by phone.

I was on his waiting list for the new Predator P3s and he got them in at New Years. I talked to him on the phone on Friday Jan 02, it was shipped on Sat Jan 03 and arrived at my house on Mon Jan 05. I could not ask for a better dealer to work with. BTW, getting it in 2 days from Illinois to CA at normal USPS rates is pretty nice too.

As far as the cue goes, it is gorgeous, and the LeatherLuxe+ really feels good to the hand. It may be that I am just a predator nut but it really does seem that I can feel the hit better with the new cue.

If you want to get ahold of Joe try these contacts.
Phone: 217-585-1660
Website: www.joerackem.com


I like the new P3, well worth the money.
 
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I have seen the price on EBay and then called them direct and was given that price.

Good service, great to deal with and always recommend them.
 
Joe is great to do business with. WHY doesn't he start selling here I do not know. JOE are you out there???
Dan
 
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