Anybody know where I can get a Szamboti hat???
Well maybe not, the last time (yesterday) I made the joke " sounds like another guy that should jave bought a Jack Madden " some clown didnt get it and red reped me, for what, Im not really sure. So Ill just be like everybody eles and say, that sucks, guys a jerk, good luck getting your money, have a better day....
Is this the same guy that did the X / EX Breaker scam name deal?? Just curious if it is one in the same..
Man, you sure don't wanna fu#$ up around this crowd. Word gets around quick. I am from a very small town where if you screwed somebody's wife, the husband was on the way home before you even got your belt off. Same scenario, huh?
it's because you can't :
a) stick to the topic at hand
b) quit advertising - we get the point
c) post anything of value
Maybe you should just sometimes be sympathetic to those that got taken advantage of and not been that punk kid going "haha!! you shouldv'e xxx"....
-Ross
clown...
I know mowemdown and I know he lives near you and I highly recommend not starting a war with him.
original poster - I think Lee will resolve your problem - i thought you might feel better to know he has done right by me and others in the pastDo a search of these forums and there's several of these types of threads....it's not an isolated incident.
I guess going out of someone's way in the form of customer service is offering to sell someone maintenance pins at a reduced price to replace ones bought earlier from Lee that didn't have the inserts lined up with the sleeves, and that he referred to as "old junky ones we used to stock"?
Stay away from used car salesmen!
Mowem Down, maybe Jack needs a new spokesperson....lol
What part of NC was that ??Bet I know .
To bad to hear!
I´m from Sweden and I deal/collect cues some here and Ivé been looking for a supplier to buy tips, wraps, dvd´s, different parts etc from, I´m doing this just as a hobby and don´t need so much so I have looked around AZ to find someone that can deliver "most" of the stuff so I don´t have to get it shipped from a lot of places - expensive.
Now I have talked to Chris at Hightower cues and I´m just writing up a list of stuff that I want.
I have also looked at Brianna´s and "almost" went on and bought some stuff from there - and I read this! I´m lucky!! Thx for sharing this, I had know idea.
Maybe best to ask if Chris is a stand up guy? From talking with him and seeing his posts he seems good?!
I surely hope that you get your money back!
Best regards
Chrippa
original poster - I think Lee will resolve your problem - i thought you might feel better to know he has done right by me and others in the past
good luck I would give him a little time as I believe he is out of town right now. (i do not know this to be true)
Shamadam - I agree there is no excuse for hanging up on a customer period if that is indeed what happened (I bet there is another version of that conversation) I can only tell you what my experience with the company has been. I hope it works out for the customer and based on my own dealings with Brianna I think it will. Obviously you and others feel differently based on something. I'm sure there has been some problems.(most companies do have some problems)
As far as ragbugs example of customer service goes - that of course is absurd
as to one of my own experiences I was in need of a tip pad and after calling a # of the vendors we all know and being told I must make a fifty dollar minimum purchase etc.. I called Brianna - A woman answered the phone and I explained my situation (at this time they had no idea I was a previous customer) I heard her relay the story to Lee and he told her get his address and send him a few. They promptly sent me a couple more then a few - NO Charge thank you
So to me that was a pretty good example of customer service and requires that I at least share my positive experience with Brianna (that is not the only one)
my intent was and is not to get into a urination contest - I hoped to ease posters concerns.
Before everyone jumps the gun I agree he should leave a message or something to that effect and perhaps he does
Even if i search the forums as the bug suggests it will not change my own experiences with Brianna
I also agree that Chris is a great guy to deal with
Good night Irene!
OMGWTF!!!! That sucks man!
BVal