Deal gone bad on superior cues site

Pookster,

I don't know what to tell you? Ever consider a name change???

Better luck if you represent yourself as

#1 Harry Platis
#2 John Mars

Maybe then people in "pool" will honor their word. We all know how well it is going for the foreign delegate at the "US Open"!!! All named NAM, Quan, Hudji See and etc!

Sometimes AMERICA can be a bit$h when she wants to.

KD
 
I fail to see the difference. Did you think you were buying the cue from Martin? Did you send
money to Martin? I would think the answer to both questions is no. You know you were dealing
with Don, buying Don's cue that Don would ship to you and you sent money to Don. What difference
does it make if you saw Don's cue for sale on AZ or on a different site?

Do not get me wrong, if what you are telling is correct then I think Don should take the cue back,
apologise and refund your shipping aswell.

But I do not think it is ok to slam Martin over this.

Disclaimer, I do not think Martin and I have done any business (but not 100% sure) and I actually
do not really like him that much.

gr. Dave
The difference is: he bought from Superior (went to their site and bought a cue on thr site) so he wouldn't have to deal with what he's dealing with.

That's why he didn't go to AZB or Craigslist to buy a cue. He probably assumed that Martin screened that guy SOMEWHAT to ensure he was at a minimum HONORABLE and not a creep.

That's why he went to Superior's website and that's why he even considered contacting that Don guy, because Superior listed him. He prob felt "safe" contacting the seller due to being on Martin's site.

Martin has a great reputation, which was the catalyst for the sale.

I wish Pooky the best. I don't know him and have no dog in the fight. All I know is if Martin REALLY wouldn't address his phone calls, it's piss poor, regardless what he said on his site. If you need a collection of disclaimers, it had no business being on his site to begin with- especially given his good reputation. Superior, hence the name, should facilitate a "superior" buying environment.

I'm sure deep down Martin knows this, even if he's steaming and pissed right now. He has zero business listing cues from 3rd parties unless they're SUPER well vetted, as in best friends, family or long-time clients.

Martin HAS to take his call even if Pooky is acting crazy. Otherwise, it appears as though he's siding with the creep move of the seller and putting the buyer in the middle.
 
It doesn't make any difference if Martin never had the cue or the money.. Martin must be a friend of this Don or he wouldn't have listed a cue for him.. The very least Martin should do is contact Don, "his friend", and tell him to honor the sale.. He has the most influence in this deal at this point IMO cause Don obviously couldn't care less what we think.. He is not a member and the money is already in his account.. I am stumped why Martin would not call this friend and tell him to make this right.. He is probably going to take some heat over it but he might not care either.. Hmmmm

Exactly! I never ask Martin to refund my money.All I ask was for him to call Don and talk some sense into him and if Martin would of call me back and talk about it..instead of ignoring my phone call then me and him would of be All good
 
anyone that has spent alot of time on this site should know that you always fund your pay pal purchase with a credit card and never send it as a gift. this way you can cancel the payment of the sale and have it mediated.

this martin guy is not responsible for the sale but since it was his site it is reprehensible that he didnt immediately try to might it all right and took the easy way out and not return calls..
 
The difference is: he bought from Superior.

He did not. I know it, he knows it and more then likely you know it and for me this is the essence
of our difference of opinion.

This was not a commision sale which would absolutely make Martin responsible,
this was a referral, nothing more.

However, more then likely you will not be convinced by me, and the other way around aswell.

gr. Dave
 
He did not. I know it, he knows it and more then likely you know it and for me this is the essence
of our difference of opinion.

This was not a commision sale which would absolutely make Martin responsible,
this was a referral, nothing more.

However, more then likely you will not be convinced by me, and the other way around aswell.

gr. Dave
He bought a cue advertised by Superior on Superior's website. You can semantic this up all ya want....Martin never collected the money or had the cue...but, he facilitated the sale under Superior's good name.

I know you probably think the above is nonsense, and we'll likely just agree to disagree. The PRIMARY reason to buy from cues listed on Martin's website is to be protected from retardedness online. I guess we'll see if Martin cares about that. Right?

If I owned a car lot that had an exemplary history of amazing customer service and I allow a friend to put his car on my lot as a "personal sale," I'd NEVER allow that deal to get queered because it was MY name that made the customer want to walk on my lot to begin with. My friend's car is sitting in the shade of MY sign, MY logo.

Will leave the thread with that. Best of luck to all.
 
He did not. I know it, he knows it and more then likely you know it and for me this is the essence
of our difference of opinion.

This was not a commision sale which would absolutely make Martin responsible,
this was a referral, nothing more.

However, more then likely you will not be convinced by me, and the other way around aswell.

gr. Dave

Here is the "BIG" problem "???why???"

Why place the item for sale on 'SUPERIOR" ???

It could be placed on AZB
it could be placed on Ebay
it could be placed on craigslist

THEN "WHY" ?????????

Easy answer why!!!

Superiors

#1 Name!
#2 Reputation!
#3 Representation of warranty and return policy!

Martin of superior "KNOWS" this and so does the "SELLER DON" he used both the superior name and reputation to make a sale.

I am certain he does not "CARE" about the harm to Martin and his business at superior cues???

bottom line is you do not "VOUCH" for someone if you are not willing to "BEAR" the consequences and you do not post items for sale on your "BUSINESS" website that you "Do not fully stand behind them"

Now, please explain how the answer to "WHY" is not the game changer, it clearly is in this scenario???

KD
 
The difference is: he bought from Superior (went to their site and bought a cue on thr site) so he wouldn't have to deal with what he's dealing with.

That's why he didn't go to AZB or Craigslist to buy a cue. He probably assumed that Martin screened that guy SOMEWHAT to ensure he was at a minimum HONORABLE and not a creep.

That's why he went to Superior's website and that's why he even considered contacting that Don guy, because Superior listed him. He prob felt "safe" contacting the seller due to being on Martin's site.

Martin has a great reputation, which was the catalyst for the sale.

I wish Pooky the best. I don't know him and have no dog in the fight. All I know is if Martin REALLY wouldn't address his phone calls, it's piss poor, regardless what he said on his site. If you need a collection of disclaimers, it had no business being on his site to begin with- especially given his good reputation. Superior, hence the name, should facilitate a "superior" buying environment.

I'm sure deep down Martin knows this, even if he's steaming and pissed right now. He has zero business listing cues from 3rd parties unless they're SUPER well vetted, as in best friends, family or long-time clients.

Martin HAS to take his call even if Pooky is acting crazy. Otherwise, it appears as though he's siding with the creep move of the seller and putting the buyer in the middle.

Look, I am all for Pookster...but here is what is being missunderstood. Nothing was bought through Superior Cues. The cue was listed on the site along with a referral to the owner for potential buyers to purchase direct from the owner. There was no transaction between Pookster and Superior Cues. If it was a consignment sale, the Seller collects the funds and distributes an amount to the owner. This was not the case.
The seller, Don, clearly missrepresented the cue and he alone should bear the wrath of all of us here at AZ. The fact that the cue was for sale , not at Superior, but by a third party was clearly posted on the site. This is how Pooky contacted Don direct. Pooky had to understand that as he made contact.

I seriously doubt that Martin has any "Juice" with this Don. If he did, I think Don would have been hesitate to pull this stunt. Hopefully Don is a member here and we as a group can help Pooky get straight on this deal.

Phil
 
Look, I am all for Pookster...but here is what is being missunderstood. Nothing was bought through Superior Cues. The cue was listed on the site along with a referral to the owner for potential buyers to purchase direct from the owner. There was no transaction between Pookster and Superior Cues. If it was a consignment sale, the Seller collects the funds and distributes an amount to the owner. This was not the case.
The seller, Don, clearly missrepresented the cue and he alone should bear the wrath of all of us here at AZ. The fact that the cue was for sale , not at Superior, but by a third party was clearly posted on the site. This is how Pooky contacted Don direct. Pooky had to understand that as he made contact.

I seriously doubt that Martin has any "Juice" with this Don. If he did, I think Don would have been hesitate to pull this stunt. Hopefully Don is a member here and we as a group can help Pooky get straight on this deal.

Phil

We all know it was a referral only. But, if you refer a new employee to your boss, and the new hire bombs, you still look bad.

If you refer a contractor to a friend and the friend gets screwed, you still look bad.

If you advertise a cue for sale on your website, and the seller screws the buyer over, you still look bad!!
 
Look, I am all for Pookster...but here is what is being missunderstood. Nothing was bought through Superior Cues. The cue was listed on the site along with a referral to the owner for potential buyers to purchase direct from the owner. There was no transaction between Pookster and Superior Cues. If it was a consignment sale, the Seller collects the funds and distributes an amount to the owner. This was not the case.
The seller, Don, clearly missrepresented the cue and he alone should bear the wrath of all of us here at AZ. The fact that the cue was for sale , not at Superior, but by a third party was clearly posted on the site. This is how Pooky contacted Don direct. Pooky had to understand that as he made contact.

I seriously doubt that Martin has any "Juice" with this Don. If he did, I think Don would have been hesitate to pull this stunt. Hopefully Don is a member here and we as a group can help Pooky get straight on this deal.

Phil

Phil,

we do not know the "AGREEMENT" between Don and Martin???
None of the terms or details of their agreement have been made public and we can not take anyones word for it!!!


Putting items for sale on your business website is very "MISLEADING" !

Whats the warranty?
Whats the return policy?
Whats the price?
Whats the shipping?
Who is selling the item?

Don and Martin could be working together on this deal gone wrong? How do you know??? You can not just excuse Martin??? What could be the "Motive" to place items on your site??? What good can come of it??? Martin indicated he "OWED" Don a favor and put the cue on his site to repay a debt/favor. Now, pooky is left holding the bag so Martin can return a favor/debt!!! That is the bottom line!

KD
 
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The difference is the primary intent of the websites.

Azb forums are to provide a place for people to gather in the name of pool. Martin's site is to sell cues.

I have known the pookster since before he could run 3 balls with ball in paw. He is an honest and loyal man who likes quality cues (pun intended). It would be a mistake for any seller to offend him without cause.

Further, I guarantee that the only way he would ask a seller to take a cue back would be if the problem was solely the seller's fault.

Sorry you got fukced without a kiss there, pal.

I fail to see the difference. Did you think you were buying the cue from Martin? Did you send
money to Martin? I would think the answer to both questions is no. You know you were dealing
with Don, buying Don's cue that Don would ship to you and you sent money to Don. What difference
does it make if you saw Don's cue for sale on AZ or on a different site?

Do not get me wrong, if what you are telling is correct then I think Don should take the cue back,
apologise and refund your shipping aswell.

But I do not think it is ok to slam Martin over this.

Disclaimer, I do not think Martin and I have done any business (but not 100% sure) and I actually
do not really like him that much.

gr. Dave
 
Jazznpool has done himself a great disservice. He should never have listed the cue on his site if there was NO upside for him. He has a business and either everything on your site goes thru you or you don't list it. The business is there to make money so he should have listed the cue on his site ONLY if he had the cue and was going to profit from its sale.
 
Transaction

I have had one transaction with Pookster, The transaction went smooth......

I didn't have any problems with him,,, and wouldn't expect any problems if we had future trans actions either...........

Everyone can take the this any way they want, but the transaction we had went picture perfect.

I have no bone in this, but a honest transactions is part of Pooksters buying and selling history here on AZB.
 
Jazznpool has done himself a great disservice. He should never have listed the cue on his site if there was NO upside for him. He has a business and either everything on your site goes thru you or you don't list it. The business is there to make money so he should have listed the cue on his site ONLY if he had the cue and was going to profit from its sale.

Not that hard to figure out, he probably did that to make a sale on another cue to the guy who scrod pooky.
 
I have known Pook for quite a while and he is not a complainer or a whiner.. He likes his cues a certain way and tries to make sure they are exactly what he wants before he pulls the trigger. He asked the guy several times if there was a weight bolt and was told no...several times! I also do not believe that Pook threatened Martin and until I see some kind of proof that he did, I will be my opinion that Martin is not being truthful about that.. The fact that Martin now refuses to take calls from Pook and he is pretty much ignoring this whole thing speaks volumes to me about his character..Just sayin!
 
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Situations like this are why its impossible to use your business as a go-between and attempt to absolve yourself of 100% responsibility if things go bad. It just doesn't work like that. The cue wasn't purchased off a forum or user driven market. It was purchased off an e-commerce.

I'm sure Martin had good intentions, his reputation is as solid as it gets but disclaimers almost never work out. Especially selective disclaimers.

Its hard to selectively put your name and rep behind something and not expect any issues from that.

I sell other peoples work on my site but I provide a warranty for all products listed on my site. Not to protect the customer so much as to protect myself. You pretty much have to take these extremes these days.

Hopefully the original owner and the buyer can get right on this.
 
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